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First Mid · 2 days ago

Conversion & Special Projects Manager (Loans)

United States

Full-time

Remote

Senior Level

7+ years exp

First Mid is a financial institution seeking a Conversion & Special Projects Manager to provide specialized expertise for system/data conversions for bank acquisitions and upgrades. The role involves developing conversion plans, conducting gap analyses, and ensuring quality and timely conversions in collaboration with various stakeholders.

BankingFinanceFinancial ServicesInsurancePersonal FinanceWealth Management

Responsibilities

Develops a conversion plan and conversion playbook for Loan Operations working with vendor timelines and resources

Performs and documents a thorough gap analyses (ex. of systems, job processes, product design, and customer profile) and analyzes results to produce business insights and recommendations

Working with department heads, determine the need for developing new products, creating new service charge routines etc. prior to beginning system mapping

Creates data maps and transaction workflow documents showing exactly how every field of information will be converted. Data mapping forms the technical specification for the conversion and will generate code. Shares data maps with vendors as appropriate to ensure successful conversion

Validates results of conversion program and/or other programming changes. Develops, monitors, and leads the validation team

Utilizes Business Analytics and various other systems to streamline the mapping and validation process

Develops expertise in core and ancillary systems and processes (First Mid Bank’s and the acquired bank’s) and can identify interdependencies and impacts of changes to the systems

Maintains effective communication with both operational and project teams and acts as the 'voice' of the business during the project

Identifies fields/data that must be corrected post conversion and develops a plan to get issues resolved. Utilizes various systems for process automation

Directs the post conversion clean-up process and engaging operational resources as needed

Reviews systems specs for cleanup pre and post conversion. Determines needs for changes for the combined institution

Primary conversion team lead for Business Line, including subcommittee with vendors

Acts as the primary resource during the conversion and answers questions, troubleshoots problems as they occur, supports implementation of new procedures, communicates last minute training if necessary and provides support during conversion week. Reviews the conversion results (reports, balancing of systems, balancing system conversion to associated General Ledger accounts, errors with the customer

Identifies and documents lesson learned and other opportunities for process improvements

When Bank conversions are not in play, Implementation Manager will lead other business unit projects

Qualification

Bank operations expertiseData mappingBusiness AnalyticsProject managementCritical thinkingInterpersonal skillsOrganizational skillsProblem solvingSelf-starterAttention to detail

Required

Bachelor's degree in Finance or Business Administration required

7+ years of specialized training or experience in all areas of bank operations, with focus on Loans

Be a self-starter, goal-oriented and be able to function remotely with little direction

Strong skills in analysis, critical thinking and problem solving

Ability to prioritize and manage multiple projects/tasks

Thorough knowledge of the banking operations, regulations, processes, procedures, and computer applications

Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner

Strong organizational skills in order to complete multiple tasks accurately and in a timely manner

Strong computer skills with extensive knowledge of spreadsheet, word processing, Business Analytics and Foxtrot systems

High level of interpersonal skills to interact with staff and senior officers in a professional manner

Occasionally be required to work earlier, later, or longer than the normal workday

Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment