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Humboldt Park Health · 2 months ago

Application Analyst - Clinical Systems

Chicago, IL

Full-time

Onsite

Mid Level

4+ years exp

Humboldt Park Health is responsible for the implementation and support of healthcare information systems. The Clinical Applications Analyst will maintain and configure systems like Athena and Meditech, ensuring compliance and optimizing operational procedures.

Health CareHealth DiagnosticsHospitalMedical

Responsibilities

Operation and maintenance of assigned software applications and interfaces

Works with multi-disciplinary teams to ensure regulatory compliance, quality metrics and patient safety goals are supported by Healthcare Information Systems

Serves as a primary technical contact for operation, design and support of assigned clinical systems including Athena and Meditech

Works with IT staff, user department representatives, superusers, and vendors to optimize the business benefit, reliability and accuracy of clinical software applications. Helps various departments align operational procedures and workflows with system functionality

Produces and maintains system-related documentation including: how-to instructions for IT relief staff, and run books for IT disaster recovery / business continuity. Assists department leaders develop their downtime procedures

Timely communicates and documents progress, challenges and resolutions to peers, management, user management, and vendors using designated tracking systems for all activities including: projects, changes, incidents, requests, and training, especially on urgent or protracted activities

For changes, customization, and upgrades, trains superusers and/or supervisors in new/revised functions/routines. Obtains and/or develops learning materials and provides materials to user management for distribution to users

Trains new physicians (including doctors, PA, APNs). Provides a checklist for each student to measure progress. Affirms learning method with user management annually. Develops and maintains learning materials

Trains use of the EHR (Meditech) to new nurses and CNAs in group sessions as part of new nurse orientation

Utilizes the HPH Learning Management System to define curriculum, publish courses, offer learning sessions, track student competency and completion whenever possible

Satisfactorily works assigned on-call (off-hours) call rotation schedule, and answers business hours help desk calls

Qualification

EHR applicationsMeditechAthenaHealthcare informaticsPMP certificationTraining skillsDocumentation skillsCommunication skills

Required

Associates degree

Experience as Business analyst, system analyst or equivalent position leading implementation and maintenance of Hospital electronic health record applications

Some Computer science or healthcare informatics coursework is highly desirable

4 years – IT applications analyst with meditech, AtheHPHealth or other EHR is highly desirable