RFA Engineering ยท 2 months ago
Field Product Engineer
RFA Engineering is an engineering service provider dedicated to delivering timely engineering support and expertise. The Field Product Engineer will act as a technical liaison between engineering, marketing, dealers, and customers, focusing on delivering accurate product information and supporting sales and training initiatives.
ComputerManufacturingProduct Design
Responsibilities
Collaborate with Product Marketing Managers to develop and publish product information in the Sales Manual
Support sales development, customer demonstrations, events, and dealer initiatives
Conduct production studies and assist in the creation of sales manual content as needed
Investigate, monitor, and communicate product performance, application use, and competitive positioning
Coordinate delivery of product information with the Training Center to ensure timely availability
Support the delivery of training sessions and new product webinars
Develop and present sales-related product information and competitive intelligence to Forestry Field Managers and dealers
Create counter-point messaging for competitive product comparisons
Travel domestically and internationally to support field activities, customer events, and product evaluations
Qualification
Required
Bachelor's Degree in Engineering, Technology, Business, or a related field
Strong written and verbal communication skills
Valid Driver's License and ability to travel up to 25% throughout the U.S. and Canada
Effective time management and organizational skills
Preferred
Bachelors of Science or better in Engineering Technology or related field
Bachelors of Science or better in Mechanical Engineering or related field
Prior experience in a technical support, product engineering, or field service role
Familiarity with construction, forestry, or off-highway equipment
Demonstrated ability to deliver engaging presentations and training materials
Exposure to Forestry equipment and related product applications
Benefits
Health and Dental Insurance
Health Savings Account
TelaDoc: Virtual Health Care
Vision Insurance
Company Paid / Supplemental Life Insurance
Company Paid Long-Term Disability
Supplemental Short-Term Disability
Retirement Savings Account (Traditional 401k & Roth 401k)
Flexible Spending Plan Dependent Care
Bonus Plan (Exempt Employees Only)
Paid Time Off (PTO)
Paid Holidays
Bereavement Leave
Employee Assistance Programs (EAP)
Education Assistance