Northrop Grumman Federal Credit Union · 3 months ago
Business Analyst III/ IV- Remote
United States
Full-time
Remote
Mid, Senior Level
$69K/yr - $103K/yr
8+ years expNorthrop Grumman Federal Credit Union is seeking a dynamic and results-driven Business Analyst III/IV to join their growing team. This role will serve as a strategic liaison between business units and technical/data teams, focusing on translating operational needs and strategic objectives into actionable, data-driven solutions.
Credit BureauFinanceFinancial ServicesInsurance
Responsibilities
Stakeholder Engagement & Requirements Gathering: Collaborate with internal teams to collect, analyze, and document business requirements to ensure seamless execution of strategic initiatives
Performance Analysis: Evaluate department and product-specific performance; develop KPIs and dashboards with minimal oversight to monitor business health, particularly in lending and deposit operations
Program & Campaign Optimization: Analyze program performance (e.g., member referral programs) and make recommendations for improvement based on profitability and effectiveness
Growth Strategy Support: Recommend KPIs, metrics, and data models to support growth strategies, especially within lending and deposit portfolios
Process Mapping: Document and map out current-state and future-state business processes to identify opportunities for efficiency and improvement
Business Planning: Partner with internal departments, especially Lending and Deposit Operations to generate actionable business plans and strategies that support operational and growth objectives
Data Visualization & Reporting: Create insightful dashboards and visual reports using tools like Oracle BI, Tableau or Power BI
SQL & Data Interpretation: Use SQL to query data from various systems and interpret complex data sets to generate clear, strategic insights
Member Engagement Analysis: Support the evaluation of member behavior, retention, and engagement to inform experience and outreach initiatives
Qualification
Required
Bachelor's degree in business, Finance, Data Analytics, Information Systems, or a related field
8+ years of experience in lending and deposit operations within a credit union or similar financial institution
10+ years of experience in business analysis, preferably in financial services or credit unions
Strong understanding of credit union product lines, operational workflows, and performance metrics
Knowledgeable in SQL, with strong hands-on experience in data querying and manipulation
Skills in Tableau or Power BI for creating dashboards and interactive reports
Strong understanding of business process mapping and optimization techniques
Exceptional written and verbal communication skills, with the ability to present data-driven insights to non-technical audiences
Experience developing KPIs, analyzing campaigns, and supporting cross-functional teams with actionable strategies
Detail-oriented, analytical thinker with a strategic mindset and proactive approach to problem-solving
Preferred
Master's degree
Benefits
Medical
Dental
Vision
Disability and life insurance
401(k)-profit sharing plan with employer matching
Company
Northrop Grumman Federal Credit Union
Northrop Grumman Federal Credit Union provides members with financial support through credit loans and insurance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Rabinowitz
Chief Executive Officer
Aaron Hibbard, NCCO, NCRM
Chief Compliance Officer
Recent News
2023-04-04
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