R1 RCM · 2 months ago
Financial Counseling Rep I
Florence, AL
Full-time
Onsite
New Grad, Entry Level
$14.92/hr - $20.82/hrR1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. They are seeking a Financial Counseling Associate to counsel uninsured and under-insured patients on obtaining funding sources for medical services while providing excellent customer service and support.
Health CareHospitalInformation TechnologyInfrastructureMedical
Responsibilities
Counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s)
Function as a Patient Registrar to check patients in as needed
Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients
Multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations
Gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information
Communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently
Qualification
Required
High School Diploma or GED
Excellent customer service skills
Compassionate communication
Ability to remain mobile throughout the day to perform essential job duties
Preferred
Previous experience as a financial counselor
Background in medical terminology
Understanding State and Federal assistance programs
Relevant healthcare experience
Benefits
Competitive benefits package
Company
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.
Founded in 2003
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired
Leadership Team
Joseph Flanagan
CEO
Estelle Barnes
EVP, Enterprise Customer Engagement
Recent News
2026-01-07
Columbia West
2025-12-13
Company data provided by crunchbase