DatabaseUSA ยท 2 months ago
Database Administrator - Email Marketing Systems and Client Services
DatabaseUSA is a high-volume email marketing provider that helps clients manage their email communications effectively. They are seeking a hybrid Database Administrator to ensure the smooth operation of their systems, combining database management, client services, and infrastructure oversight.
Data MiningDatabaseDirect MarketingEmail MarketingLead Generation
Responsibilities
Manage, optimize, and monitor large Microsoft SQL Server environments
Implement backup/recovery strategies, high availability, and performance tuning
Troubleshoot and resolve database issues in production and test environments
Serve as a key point of contact for client requests and technical support tickets
Coordinate with internal teams to resolve issues related to deliverability, list management, and platform usage
Test and validate changes, patches, and system updates
Document support processes and maintain operational runbooks
Oversee email delivery platforms hosted on Linux servers across multiple cloud providers
Configure and troubleshoot email standards and protocols: SMTP, MIME, DKIM, SPF, DNS
Monitor deliverability, bounce handling, and feedback loops
Manage S3-based storage workflows tied to large-scale email operations
Ensure uptime and smooth operation of dozens of in-house .NET applications (no development required, but operational oversight expected)
Qualification
Required
5+ years of SQL Server DBA experience
Familiarity with Linux server administration in cloud hosting environments
Strong knowledge of email technologies: SMTP, MIME, DKIM, SPF, DNS
Experience managing client services/support operations (ticketing systems, client communication)
Practical experience with cloud storage (S3 or equivalent)
Strong troubleshooting and problem-solving skills across heterogeneous systems
Company
DatabaseUSA
A leading provider of full-service database and data enhancement solutions with detailed information on over 15 Million Businesses and over 270 Million Consumers.
Funding
Current Stage
Growth StageRecent News
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