JPMorganChase · 1 day ago
Product Delivery Manager - Claims and Disputes
Wilmington, DE
Full-time
Onsite
Senior Level
5+ years expJPMorganChase is a leading financial services firm that focuses on helping households and small businesses achieve their financial goals. As a Product Delivery Manager within Claims and Disputes, you will drive the transformation of strategic plans into impactful programs, ensuring successful execution through collaboration and data analysis.
Asset ManagementBankingFinancial Services
Responsibilities
Lead the transformation of strategic plans into impactful programs and projects, driving results across multiple business units
Oversee end-to-end product delivery processes, including intake, dependency management, release management, operationalization, delivery feasibility, and performance reporting, while escalating opportunities to improve efficiencies and coordination
Manage execution of product roadmaps to align with budgets and benefits, partnering with Product Owners and technical teams to deliver initiatives
Utilize data analytics to monitor progress, inform decisions, and adjust plans to ensure successful delivery of initiatives
Build strong relationships with cross-functional, product, and technical stakeholders, setting clear expectations and communicating effectively
Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks
Effectively manage timelines and dependencies, monitor blockers, ensure adequate resourcing, and liaise with stakeholders and functional partners
Proactively identify, manage, and resolve issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners
Ensure project deliverables meet quality standards, success metrics, and comply with organizational policies, risk, controls, compliance, and regulatory requirements
Qualification
Required
+5 years of experience (or equivalent expertise) in product delivery, program management, or relevant domain areas
Proven ability to lead and manage complex programs or projects, delivering results across business units and collaborating with high-performing teams
Demonstrated expertise in product/platform-wide release management, deployment strategies, and operational management, including change readiness
Strong understanding of Agile and hybrid methodologies, product development life cycle, and firmwide risk, controls, and business processes
Advanced technical acumen, data analytics proficiency, and computer literacy, with the ability to interpret models, synthesize insights, and drive strategic decision-making
Excellent written and verbal communication skills, with a strong leadership presence and the ability to present complex information to senior leadership and executive audiences
Skilled in stakeholder management, relationship building, and conflict resolution, fostering teamwork and collaboration across diverse groups
Ability to synthesize and simplify complex information for effective communication, ensuring senior leadership engagement with relevant topics and reporting
Adaptable self-starter with strong initiative, able to learn new processes quickly, juggle multiple priorities, and meet deadlines in a fast-paced environment
Preferred
BS/BA degree or equivalent experience
Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies
Mentor team members to support their professional growth and enhance project management capabilities
Experience working with global teams across multiple time zones
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
Hartford Business Journal
2026-01-03
2025-12-19
2025-12-12
Company data provided by crunchbase