Apply on Employer Site

Heartland · 3 months ago

Senior Product Advisor

United States

Full-time

Remote

Mid, Senior Level

2+ years exp

Heartland, a Global Payments Company, enables millions to move money between buyers and sellers through innovative technology. The Senior Product Advisor is responsible for selling merchant services, managing client relationships, and driving revenue opportunities through field sales and account management.

Credit CardsPaymentsTransaction Processing

Responsibilities

Manages a portfolio of clients for the company. Identifies revenue opportunities and prospective clients within assigned territories through face to face meetings, telephone communications, marketing programs, and other activities as needed. Conducts face to face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle

Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports

Continuously builds and develops knowledge of current product/service portfolio as well as changes and developments within the payments industry, to remain up-to-date

Manage 1-3 reps

Qualification

B2B sales experienceCold calling sales experienceMerchant payment industry knowledgeCustomer Relationship Management (CRM)Effective communicationProblem solvingRelationship building