Enterpret · 2 months ago
Strategic Account Manager
New York (Remote/Hybrid)
Full-time
Hybrid
Senior Level
7+ years expEnterpret is focused on building the future of Customer Intelligence by transforming customer feedback into actionable insights through AI. The Strategic Account Manager will lead and grow relationships with the company's largest enterprise customers, driving renewals and expansions while collaborating with various teams to ensure a seamless customer experience.
AnalyticsArtificial Intelligence (AI)Business DevelopmentMachine Learning
Responsibilities
Own and expand relationships with our largest enterprise accounts, driving renewal and growth
Serve as the primary strategic point of contact for senior customer stakeholders
Develop and execute account growth strategies in collaboration with Customer Success, Sales, and Product
Leverage a Challenger Sales & Force Management approach to provoke new perspectives, uncover growth opportunities, and position our solutions as critical to customer success
Collaborate with internal teams to ensure a seamless customer experience—from pre-sales through implementation and beyond
Analyze account performance and usage data to identify trends, risks, and opportunities for expansion
Represent the customer internally, providing actionable insights that influence roadmap and go-to-market strategy
Help design and operationalize the renewal and expansion motion as we scale
Qualification
Required
7–10 years of demonstrated success in high-ambiguity, fast-paced environments, ideally within companies that have scaled rapidly from early-stage to growth-stage
Proven ability to manage cross-functional initiatives with a strong bias for execution and measurable results
Deep experience in strategic selling, prospecting, and expanding into new buying centers within large enterprise accounts
Demonstrated success in building scalable renewal and expansion motions, including forecasting, playbook development, and process improvement
Strong understanding of AI technologies and the ability to translate technical capabilities into business value for customers
Proficiency with modern sales and customer engagement tools and comfort working with data-driven account insights
Ability to analyze product usage trends to identify early signals of growth, expansion, or risk and take proactive action
Exceptional communication, presentation, and relationship-building skills across technical and executive audiences
Benefits
Autonomy and Ownership: Influence and shape the future of an early-stage startup.
Competitive Compensation: Highly competitive salary and early-stage startup equity.
Health Coverage: Comprehensive medical, dental, and vision insurance.
Retirement Plan: Comprehensive benefits package, including a 401(k).
Time Off: Generous vacation policy to help you recharge.
Parental Leave: Maternity and paternity leave to support your growing family.
Company
Enterpret
Enterpret analyzes customer feedback using AI and NLP, offering tailored insights for product growth.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$25.1MKey Investors
Canaan PartnersKleiner Perkins
2024-12-04Series A· $20.8M
2022-03-02Seed· $4.3M
2021-01-01Seed
Leadership Team
Arnav Sharma
Co-founder & CTO
Recent News
2025-10-27
Hindu Business Line
2025-09-02
Company data provided by crunchbase