SERVPRO of Rolla ยท 2 months ago
Restoration Production Manager
Hollywood, FL
Full-time
Onsite
Mid, Senior Level
3+ years expSERVPRO of Rolla is seeking a Restoration Production Manager to oversee all aspects of assigned restoration projects and crews. This front-line management position is responsible for ensuring operational excellence and managing production expenses while maintaining customer satisfaction.
Facilities Services
Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Qualification
Required
Valid driver's license
High school diploma/GED; Associate degree or Bachelor's degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Preferred
Associate degree or Bachelor's degree
IICRC certification
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance
Company
SERVPRO of Rolla
SERVPRO of Rolla Professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency, whether it is water, fire or mold.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rob Corley
Partner
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