Holcomb Behavioral Health Systems - A Chimes Company · 3 months ago
Program Supervisor (Crisis Intervention)
Holcomb Behavioral Health Systems is a comprehensive service provider focused on improving the lives of individuals with mental health and developmental disabilities. The Program Supervisor is responsible for the clinical oversight of staff, providing direct care services, and ensuring compliance with recovery principles and agency policies.
Non-profit Organization Management
Responsibilities
Possess and apply knowledge of mental illnesses and disabilities, their symptoms, treatment, and social implications
Provide crisis assessment and support for direct service staff, as necessary, during designated working hours
Possess and apply knowledge of recovery principles and cultural competency principles
Ensure all program services are compliant with recovery principles and are culturally competent
Follow agency policies and procedures to carry out the care and treatment of clients and supervise other staff
Implement clinical service delivery goals consistent with agency goals and policies/procedures
Orient new program staff to the agency policy and procedures, the program’s Standard Operating Procedures (SOP), and licensure/regulatory/contractual demands of the program’s clinical services
Provide routine, quality supervision and consultation to program staff
Effectively use Word, Excel, Outlook, and MyEvolv
Provide comprehensive, objective feedback to the program Coordinator regarding the quality of the services offered by employees under his/her supervision as part of 90-day evaluations, annual evaluations, or as otherwise needed
Complete all personally required training as per Professional Development Plan or as per contractual requirements with agency payers
Provide quality service delivery as defined by the program description, and best practice standards, and in full compliance with licensure standards
Maintain quality documentation of service delivery
Participate in quality improvement initiatives as implemented within his/her respective program or service line
Report incidents through the incident management system in a timely and effective manner
Establish and maintain effective working relationships with clients, their families, payers, community support service representatives, and agencies
Minimize unnecessary program expenses
Report to direct supervisor, and other administrative staff as required, in a timely and comprehensive manner
Complete other responsibilities as assigned by the direct supervisor
Participate in training
Conduct chart reviews
Perform other duties as assigned
Qualification
Required
Bachelor's or Master's degree in psychology, social work, education, or counseling
Candidates with a Bachelor's Degree require 5 years of experience
Candidates with a Master's degree require 3 years of experience
One year of full-time experience in providing direct mental health services to children, youth, or young adults
Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history clearances
Verification that employee is not on any Medicaid/Medicare Exclusion list
Preferred
License or Certification preferred, but not required
Benefits
Health insurance, including a flexible spending account, medical, dental, and vision are included.
Paid holidays in addition to earned paid time off
403(B) with company match
1-year salary of life insurance
Some benefits are available to employees working between 25-29 hours per week.
Eligible employees can choose to participate in our transportation subsidy program
Disability insurance
Employee recognition programs
Referral bonuses.