Customer Service Technical Representative jobs in United States
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Kaiser Aluminum · 3 weeks ago

Customer Service Technical Representative

Kaiser Aluminum is known for its superior quality and innovative thinking. They are seeking a Customer Service Technical Representative to provide technical service for can-sheet products and resolve customer issues efficiently.

AerospaceAutomotiveIndustrialManufacturing
Hiring Manager
Peter Ortiz
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Responsibilities

Identify, drive, and/or facilitate product changes through commercialization
Works with customers during process upset conditions; minimize financial impact
Resolve customer quality issues efficiently and process claims
Leads and/or participates in effective root cause problem-solving Identifies, evaluates, and/or implements initiatives that result in win-win for Kaiser and the customer
Establishes relationships at various levels at customer plants

Qualification

Aluminum manufacturing knowledgeData analysisProblem solvingRCS manufacturing process knowledgeCommunicationsCanLid making knowledgeRCS metallurgy knowledgeHS Diploma/GEDInterpersonal astutenessNegotiation skills

Required

Aluminum manufacturing knowledge
Data analysis and problem solving skills
Rigid Container Sheet (RCS) manufacturing process knowledge
RCS metallurgy knowledge
Strong communications, both written and verbal
Interpersonal astuteness
Negotiations skills
HS Diploma/GED

Preferred

Can and Lid making knowledge

Benefits

Industry leading compensation program.
401K options that begin vesting day 1.
First-rate vacation plan for valuable work-life balance.
Relocation assistance for new team members.
Employee resource groups.

Company

Kaiser Aluminum

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Kaiser Aluminum is a leading producer of fabricated aluminum products for aerospace/high strength, general engineering, automotive.

Funding

Current Stage
Public Company
Total Funding
$1.07B
2025-10-27Post Ipo Debt· $500M
2025-10-16Post Ipo Debt· $575M
2006-07-07IPO

Leadership Team

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Keith Harvey
President and CEO
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H
Hugh Barger
Executive Vice President of Sales and Marketing
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Company data provided by crunchbase