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DEPT® · 1 day ago

Sr. Implementation Consultant, Workfront, Contract

United States

Contract

Remote

Senior Level

5+ years exp

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands. The Sr. Implementation Consultant will drive digital transformation for top-tier enterprise clients by implementing Adobe Workfront solutions, ensuring clients achieve measurable business success through strategic design and configuration of workflows.

AdvertisingBrand MarketingDigital MarketingInternetMarketing

No H1B

Responsibilities

Design and configure enterprise-level business process solutions using Adobe Workfront to achieve client business objectives

Align Workfront with other Adobe products within the content supply chain (e.g., Creative Cloud, Adobe Experience Manager, Campaign, Marketo, Target)

Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems

Increase the adoption of Workfront by identifying and solving unidentified client problems, significantly enhancing business value

Create essential implementation artifacts, including project plans, design documents, templates, layouts, queues, custom forms, reports, and more

Deliver high-quality consulting services for Workfront implementation and go-live success

Serve as a business process workflow/configuration Subject Matter Expert (SME) for clients and internal stakeholders

Mentor, coach, and provide knowledge resources and escalation support for clients

Contribute to the continuous improvement of DEPT®'s product and implementation methodologies

Be willing and able to travel up to 20% (and occasionally up to 50% for specific engagements) to support client needs

Qualification

Adobe WorkfrontAdobe Experience CloudBusiness process consultingChange managementAPI integrationsRESTful APIsGraphQL APIsAnalytical skillsInterpersonal skillsProblem-solving skillsLeadership skillsCommunication skills

Required

A Bachelor's degree and proven business process consulting experience

5+ years of experience as an onsite business process/management consultant, specifically with Adobe Workfront

Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, and other personalization tools

A proven track record of delivering end-to-end solutions for enterprise organizations (5,000+ employees)

Proven ability to develop and document business processes (documentation examples available upon request)

High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended

Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs

Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation

Strong analytical skills to draw connections between disparate problems and solutions

The ability to work on multiple tasks and prioritize your personal workload effectively

Leadership skills to drive adoption over complexity and perfection

A strong desire to learn and teach others