PayPal · 1 hour ago
Director, Account Management – Insurance & Healthcare
San Jose, CA
Full-time
Hybrid
Director/Executive
$270K/yr - $464K/yr
10+ years expPayPal has been revolutionizing commerce globally for more than 25 years. The Director of Account Management for Insurance & Healthcare is responsible for driving PayPal’s growth in these complex and regulated industries by defining and executing vertical strategy and deepening relationships with enterprise clients.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Develop and influence business strategies for organizational success
Provide strategic counsel to executive leadership
Lead initiatives that drive significant business impact
Collaborate with cross-functional teams to align strategies
Monitor industry trends to inform strategic decisions
Own and drive growth strategy across healthcare and insurance while ensuring alignment with PayPal’s, and long-term strategic objectives
Deep understanding of regulatory environments, procurement processes, and enterprise client needs in Healthcare and Insurance space
Lead a high-performing group of first line leader(s) and senior Account Managers and Business Development professionals, setting clear priorities, coaching for excellence, and ensuring consistent execution across complex and regulated environments
Establish and maintain executive-level relationships with key merchants, positioning PayPal as a strategic partner that enables innovation while managing risk and compliance expectations
Oversee negotiation of complex commercial agreements, ensuring deals drive mutual value while adhering to internal policies and industry pricing standards
Monitor portfolio performance and ensure strong execution on revenue retention, cross-sell, and expansion opportunities, balancing aggressive growth with disciplined risk management
Champion operational excellence, ensuring smooth onboarding, integration, and support across large strategic accounts with rapid scaling needs or unique technical and legal complexities
Build and scale account strategies tailored to vertical-specific dynamics, ensuring teams proactively identify merchant pain points, product opportunities, and partnership white space
Establish portfolio pricing sales and account practices, ensuring merchant health is continuously monitored and loss rates remain below plan through proactive interventions
Lead renewal and churn mitigation strategies for complex and often volatile accounts, ensuring high merchant satisfaction, regulatory alignment, and retention
Foster a culture of collaboration, integrating deeply with cross-functional stakeholders to ensure full transparency and alignment across deal cycles, pricing reviews, and product adoption
Encourage leveraging competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives
Advocate for merchant needs within PayPal by driving innovation and ensuring solutions align with evolving market demands
Qualification
Required
10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
10+ years of experience in payments, e-commerce, or fintech, with 5+ years directly leading teams or portfolios within high-risk or highly regulated verticals
Expertise in dynamic pricing schemes, and real-time data platforms, with a strong command of the operational and technical levers required to scale responsibly
Proven track record of closing $100M+ multi-product commercial deals with C-suite stakeholders across complex, enterprise-level engagements
Proven people leader with the ability to scale high-performing group while maintaining velocity, executional excellence, and team cohesion
Exceptional communication and negotiation skills, with a demonstrated ability to influence internal and external stakeholders and secure mutually beneficial outcomes in complex deal structures
Strategic and analytical thinker with a proven ability to identify team growth opportunities, address complex challenges, and drive measurable business results
Proficiency in CRM tools (e.g., Salesforce) to enable team pipeline management, accurate revenue forecasting, and insightful reporting of sales activities
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (945)
2024 (918)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase