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DEPT® · 2 months ago

Senior Fusion Integration Consultant, Workfront, Contract

United States

Contract

Remote

Senior Level

5+ years exp

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands. The Senior Fusion Integration Consultant will specialize in connecting enterprise workflows and enable clients to achieve digital transformation through scalable integrations for Adobe Workfront.

AdvertisingBrand MarketingDigital MarketingInternetMarketing

Responsibilities

Design and configure enterprise-level business process solutions using Workfront to achieve client business objectives

Integrate Workfront with related platforms in a content supply and activation chain

Increase adoption of Workfront to solve unidentified client problems, enhancing business value

Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems

Deliver reliable, enterprise-grade integrations, automations, and facilitate other technical interactions during the customer journey

Lead technical discussions with customers throughout project delivery

Oversee Fusion technical development ensuring best practices and scalable process and procedures are adhered to

Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions

Provide post-deployment technical support for issues related to customer integrations

Collaborate with project teams on project plans, design documents, templates, layouts, queues, custom forms, reports, and other artifacts aligned with implementation requirements

Deliver high-quality consulting services for Workfront implementation and go-live success

Serve as a business process workflow/configuration SME for clients and stakeholders

Mentor, coach, and provide knowledge resources and escalation support for clients

Contribute to the continuous improvement of product and implementation methodologies

Be willing and able to travel up to 20% (and occasionally up to $50% for specific engagements) to support client needs

Qualification

Workfront FusionAdobe Experience CloudAPI-driven integrationsBusiness process consultingRESTful/GraphQL APIsAnalytical skillsDesire to learnInterpersonal skillsProblem-solving skillsLeadership skills

Required

A Bachelor's degree and proven business process consulting experience

5+ years of experience as an onsite business process/management consultant, specifically with Workfront and Workfront Fusion

Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, etc

Proven track record of delivering end-to-end integrations for enterprise organizations (5,000+ employees)

Proven ability to develop and document business processes (documentation examples available upon request)

High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended

Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs

Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation

Strong analytical skills to draw connections between disparate problems and solutions

The ability to work on multiple tasks and prioritize your personal workload effectively

Leadership skills to drive adoption over complexity and perfection

A strong desire to learn and teach others

Benefits

We support you being you: DEPT® is an equal opportunity employer (EOE).

We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work.