QTS Data Centers · 2 months ago
Enterprise IT Support Engineer - A/V
Ashburn, VA
Full-time
Hybrid
Mid Level
3+ years expQTS Data Centers is a leading provider of data center solutions, and they are seeking an Enterprise IT Support Engineer I –A/V to support and troubleshoot A/V equipment and enabled spaces. The ideal candidate will assist in the setup and operation of audio-visual systems while coordinating with customers to meet their A/V needs.
Cloud ComputingCloud InfrastructureData CenterWeb Hosting
No H1B
U.S. Citizen Only
Responsibilities
Assist with the setup, testing, operation, and tearing down of audio visual equipment; e.g. video conferencing equipment, microphones, cameras, audio systems, and operation of integrated A/V systems
Meet with internal and external customers to gather meeting requirements, provide customers overview of their A/V options and make recommendations
Coordinate, test, run and troubleshoot hybrid and fully remote VC meetings and events
Coordination and participation in design, installation, configuration and commissioning of AV integrated systems
Run Help request problem tickets
Troubleshoots and diagnoses AV system malfunctions to eliminate problems quickly, partnering with our vendor for issues that require escalation
Track and maintain stock levels of A/V equipment
Qualification
Required
Associates degree in IT related field or equivalent professional experience
Three or more years of A/V experience in a corporate or professional environment
Prior experience supporting Microsoft Teams Rooms or related product configuration management
Proficient with audio visual components, integrations, management and design
Solid understanding of IP networking
Experience with running audio visual systems for events: Audio, Video, Lighting, and Web Stream
US Citizenship for this position is required by law due to federal customer contracts
Preferred
Professional certifications (CTS, CTS-D, CTS-I)
One or more years of experience with MTR VTC infrastructure including software and hardware management
Extensive experience working with QSYS control systems
Benefits
Medical
Dental
Vision
Life
Disability insurance
401(k) retirement plan
Flexible spending and HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Other company benefits
Company
QTS Data Centers
QTS is the digital infrastructure leader – Powered by People, driven by purpose and fueled by a spirit of innovation.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.74BKey Investors
General Atlantic
2025-08-13Debt Financing· $1.65B
2021-06-07Acquired
2020-09-23Post Ipo Debt· $500M
Leadership Team
Brent Bensten
CTO
J
Jon Greaves
Executive Vice President - Quality Special Operations
Recent News
2025-12-15
2025-11-08
2025-10-28
Company data provided by crunchbase