Provider Success Manager (Contract, IL-based) jobs in United States
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Delfina · 2 months ago

Provider Success Manager (Contract, IL-based)

Delfina is a company that provides a leading pregnancy care data platform aimed at improving maternal and child health outcomes. They are seeking a Provider Success Manager to maintain relationships with existing practices in Chicago and maximize provider adoption and patient enrollment.

Health CareMedicalPersonal HealthService IndustryWellness
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Responsibilities

Work alongside the Provider Partnership team to liaise with external clinic staff and internal employees, ensuring the product runs as expected on a daily basis
Meet and track targets related to onboarding, engagement, implementation, and enrollment on a month-over-month basis
Collaborate with the Provider Partnerships and Implementation team to deploy the Delfina Care platform at various new clinical sites
Monitor and report on internal staff and external clinic user experience continually
Have full command of internal workflow and product features
Employ creative thinking to maximize success

Qualification

Healthcare experienceAccount managementStakeholder managementCommunicationOrganizational skillsCreative mindsetAttention to detail

Required

Prior healthcare experience in a clinical setting or a strong interest in healthcare - current healthcare students or new graduates welcome!
Valid state driver's license
Proof of current automobile insurance
Strong communication and stakeholder management skills
Strong organizational and documentation skills and attention to detail
Independent and creative mindset to relationship management
In-person visits to Illinois locations required (80% of time), fully remote for administrative tasks (20% of time)
Commitment of at least 10 hours per week for a minimum of 3 months and up to 30 hours per week

Preferred

Prior experience in account management or sales preferred

Benefits

Potential for incentive pay
Expense reimbursement
Per diem rate

Company

Delfina

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Delfina provides a personalized prenatal care system that uses the power of data to keep moms and babies safe during pregnancy.

Funding

Current Stage
Early Stage
Total Funding
$22.3M
Key Investors
U.S. Venture PartnersUnitedHealthcare AcceleratorMayo Clinic Platform
2025-01-28Series A· $17M
2022-08-22Non Equity Assistance
2022-08-10Seed

Leadership Team

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Ali Ebrahim
Chief Technology Officer
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Company data provided by crunchbase