CRM/ERP Technical Business Analyst_Austin, TX jobs in United States
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Chelsoft Solutions Co. ยท 2 months ago

CRM/ERP Technical Business Analyst_Austin, TX

Chelsoft Solutions Co. is seeking a Senior Technical Business Analyst to lead and facilitate requirements gathering and analysis of business processes. The role involves translating business needs into functional specifications and collaborating with technical teams to ensure solutions meet business goals.

Information Technology & Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Lead and facilitate requirements gathering, stakeholder interviews, and workshops to capture business needs and system requirements
Analyze business processes, data flows, and system dependencies to identify gaps and recommend improvements
Translate business needs into detailed functional and technical specifications, user stories, and process documentation
Collaborate with developers, architects, and QA teams to ensure solutions align with business goals and technical standards
Support testing, validation, and user acceptance to confirm that implemented solutions meet defined requirements
Maintain documentation for requirements, workflows, and data mappings, ensuring traceability and compliance with governance standards
Serve as a liaison between business stakeholders and IT throughout the project lifecycle, supporting Agile and/or SDLC methodologies

Qualification

Business AnalysisRequirements GatheringTechnical SpecificationsSaaS/COTS ImplementationsBusiness Process ModelingRequirements Management ToolsCBAP CertificationCommunication SkillsProblem-Solving SkillsCollaboration SkillsAdaptability

Required

8+ years of experience as a Business Analyst, with at least 4 years in a technical or enterprise systems environment
Proven experience gathering and documenting requirements for complex IT systems or integrations
Excellent communication, facilitation, and documentation skills, with the ability to translate between business and technical audiences
Strong problem-solving skills and attention to detail

Preferred

Experience working with SaaS/COTS software implementations or data migration/integration projects
Familiarity with business process modeling tools (e.g., Visio, Lucidchart) and requirements management tools (e.g., Jira, Azure DevOps, Confluence)
Certification such as CBAP, PMI-PBA, or Agile/Scrum Master preferred

Company

Chelsoft Solutions Co.

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Inc. 5000 Fastest Growing Pvt. Companies in USA 5 yr Honoree; Ingrams 4yr Honoree; 2014 MBE Award Winner in State of KS

H1B Sponsorship

Chelsoft Solutions Co. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (12)
2023 (21)
2022 (26)
2021 (18)
2020 (70)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase