Clean Harbors · 2 months ago
Director Customer Service
42 Longwater Drive, Norwell, MA, 02061-9149, US
Full-time
Onsite
Director/ExecutiveClean Harbors is the leading provider of environmental, energy and industrial services throughout the United States. They are seeking a Director of Customer Service who will oversee the daily operations of the call center, ensuring optimal performance and driving improvements in efficiency and customer satisfaction.
CleanTechEnergyIndustrial
Responsibilities
Overseeing the daily operations of our call center
Ensuring optimal performance
Driving improvements in efficiency and customer satisfaction
Qualification
Required
Strong background in call center management
Excellent communication skills
Passion for enhancing customer experiences
Preferred
Strategic thinker
Experience in overseeing daily operations of a call center
Ability to drive improvements in efficiency and customer satisfaction
Benefits
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement
Company
Clean Harbors
Clean Harbors is a provider of environmental, energy, and industrial services, including hazardous waste disposal for companies.
Founded in 1980
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$745.38MKey Investors
Relational Investors LLC.
2025-09-25Post Ipo Debt· $745M
2014-04-04Post Ipo Equity· $0.38M
1990-03-26IPO
Leadership Team
Eric Dugas
SVP Finance Corporate Controller and Chief Accounting Officer
J
John Kermet
Senior Vice President of Inside Sales
Recent News
The Motley Fool
2025-12-03
Business Wire
2025-12-02
2025-11-05
Company data provided by crunchbase