Olympia Federal Savings (OlyFed) ยท 2 months ago
Teller / Customer Service Representative
Lacey, WA
Full-time
Onsite
New Grad, Entry LevelOlympia Federal Savings (OlyFed) is committed to providing high-quality service to their customers and communities. The Teller will be responsible for conducting teller transactions, providing customer service, and promoting various banking products and services.
Financial ServicesInsuranceLendingWealth Management
Responsibilities
Accurately perform routine and non-routine transactions
Receive checks and cash deposits to accounts, verify amounts, examine checks for proper endorsement, and enter deposits to customers' accounts
Cash checks and process withdrawals, after verification of signatures and customer balances
Cross-sell Association products and services
Promote and explain Association products and services such as checking and savings accounts, loans, IRAs, certificates of deposit, safe deposit boxes, bank checks and money orders
Receive and accurately process loan payments
Place holds on accounts for uncollected funds
Balance cash drawer daily. Report discrepancies to the supervisor as necessary
Buy and sell currency from the vault. Ensure that teller drawer cash limits are not exceeded
Prepare and record customer service set-ups for transfers, orders and overdrafts
Check night depository and complete the log under dual control
May assist with ATM balancing
Redeem US Savings Bonds
Prepare and place stop payment on On-Us Checking accounts as required
Identify counterfeit currency
Follow Association policies and procedures
Other duties as assigned
Qualification
Required
Excellent customer service, interpersonal and communication skills
Work with supervisors and fellow employees in a positive manner conducive to a team effort
Exercise customer confidentiality and discretionary judgment
Demonstrated ability to accurately handle cash and numerical transactions
Read, write, speak, and understand English well
Strong organizational skills and ability to prioritize tasks
Basic PC and Microsoft skills, with ability to learn new software
Work well under pressure and in a fast-paced environment
Maintain a working knowledge of applicable Association Policies and Federal Regulations
Must be bondable
High school diploma, GED, or equivalent skills
Preferred
Cash-handling And Customer Service Experience Preferred
Bilingual English / Spanish beneficial
Smart phone necessary for application 2 factor authentication
Benefits
Generous benefit package
Opportunities for career growth
Company
Olympia Federal Savings (OlyFed)
Olympia Federal Savings began in 1906 in downtown Olympia remaining a mutual savings and loan, owned by our account holders ever since.
Founded in 1906
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Arnold
EVP/Chief Operating Officer
Carrie A. Whisler, MBA
SVP/Chief Credit Officer
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