Assurant · 2 months ago
Collections Specialist
United States
Full-time
Remote
New Grad, Entry Level
$16.15/hr - $25.04/hrAssurant is a leading global business services company that supports and protects major consumer purchases. They are seeking a Collections Specialist to provide exceptional customer service while learning about payment processing and negotiations, and to assist former tenants in determining the best course of action regarding their debts.
Customer ServiceFinanceFinancial ServicesInformation TechnologyInsurance
Responsibilities
Locating and contacting former tenants and guiding them on determining the best course of action pertaining to their debt
Navigate challenging situations, maintain composure under pressure, and work towards debt resolution with determination
Reach mutually beneficial payment arrangements and resolve payment issues effectively
Handling challenging customers, hostile interactions, and difficult situations with professionalism and conflict resolution skills
Working towards meeting collection targets while maintaining quality customer service and compliance with regulations
Managing emotional stress from demanding interactions, balancing empathy with the need to collect debts, and maintaining well-being in a high-pressure environment
Qualification
Required
High school diploma or GED required
Resilience and persistence to navigate challenging situations, maintain composure under pressure, and work towards debt resolution with determination
Strong negotiation abilities to reach mutually beneficial payment arrangements and resolve payment issues effectively
Handling challenging customers, hostile interactions, and difficult situations with professionalism and conflict resolution skills
Working towards meeting collection targets while maintaining quality customer service and compliance with regulations
Managing emotional stress from demanding interactions, balancing empathy with the need to collect debts, and maintaining well-being in a high-pressure environment
While working remotely, it is required to have internet services with a minimum internet download speed of 15 Mbps and a minimum upload speed of 3 Mbps
Benefits
Health and wellbeing benefits start on day 1 of employment.
Competitive 401 (k) match, generous PTO and holiday time off
Healthy work/life balance with no late night or weekend hours
Training and growth potential
Company
Assurant
Assurant provides protection products and related services to safeguard companies against risks.
Founded in 1892
10001+ employees
H1B Sponsorship
Assurant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (12)
2023 (24)
2022 (34)
2021 (6)
Funding
Current Stage
Public CompanyTotal Funding
$469.1M2025-08-18Post Ipo Debt· $296M
2023-02-28Post Ipo Debt· $173.1M
2004-02-05IPO
Leadership Team
Keith Demmings
President and Chief Executive Officer
Ricardo Fiuza
President & CEO - Latin America
Recent News
2026-01-19
MarketScreener
2026-01-05
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2026-01-05
Company data provided by crunchbase