NEOGOV · 3 months ago
Housing Program Specialist II (FSS) - Anchorage
NEOGOV is associated with the Alaska Housing Finance Corporation, and they are seeking a Housing Program Specialist II for their Family Self-Sufficiency Program. The role involves providing case management and supportive services to families, promoting self-sufficiency, and coordinating with various service providers.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Review Jumpstart program applications and enrollment documents for program eligibility
Conduct interviews in person and telephonically
Prepare necessary program documents; notify participants of completed enrollment
Interviews, advises, and guides a diverse population of clients
Determine participant’s strengths, needs, abilities; identify any barriers to employment and opportunities for increased self-sufficiency
In collaboration with program participant, case manager develops Individual Training and Services Plans
Monitors and maintains accurate electronic case files on support services offered and individual client achievements, work participation activities, and progress toward goals
Refer program participants to other identified needed services, including but not limited to: childcare, job placement, educational facilities, or other necessary intervention services
Facilitate appropriate communication with participants
Provide information on Jumpstart, other AHFC programs, and social services available
Coordinate with local service providers to provide support and educational opportunities for Jumpstart and AHFC’s assisted housing program participants
As needed, follow up on referrals to ensure that adequate, appropriate services are being provided
Manage participant and public contacts with confidentiality, diplomacy, and sensitivity
Maintain strict confidentiality on all facets of program and client records
Represent AHFC at local meetings of social service providers to promote awareness and support of the Jumpstart Program; conduct outreach to stay abreast of current community program/services available
As necessary, provide program orientation/briefings to housing participants
Carry out program responsibilities in compliance with applicable Federal, State and local laws, regulations and AHFC policies and procedures related to Fair Housing and data privacy
Maintain FSS client database updating Case Notes, Progress Reports, and Completion/Termination actions
Prepare and submit associated documentation
Compose correspondence to clients to ensure sustained program participation
Gather source materials and statistics for the preparation of AHFC and HUD reports, audits and management reviews
Establish, organize, and maintain program files and computer records
Retrieve information from internal and external data management systems
Perform general housing program tasks in the absence of other employees
May be required to travel both in-state and out-of-state to participate in training and program-related meetings
Qualification
Required
High school diploma or GED, plus a minimum of three years' experience in a social service setting
Basic computer experience, including electronic mail, word processing, and document preparation (MS Windows and Office preferred)
Must have valid Alaska Driver's license (or be able to obtain one within five (5) calendar days of beginning employment) and show proof of good driving record, when requested
Preferred
Related college courses in social work, psychology, or related social services field or degree may be substituted for required experience on a year for year basis
Benefits
Health Plan – Medical, Vision, Prescription, and Dental
Employee Assistance Program/Wellness
Life Insurance – Basic Life and AD&D
Group-based insurance premiums - Optional life, Long-term, and short-term disability
Voluntary Accident, Hospital, and Critical Illness
Flexible spending accounts for tax savings on eligible health care of dependent care expenses
Membership in the Public Employees Retirement System (PERS), Employee and Employer contribution
Option to enroll in AHFC Deferred Compensation Program
Personal Leave with an accrual rate increase based on time served
Twelve paid holidays a year
Health Club reimbursement Plan
Education Reimbursement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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