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RealManage · 2 months ago

Onsite Weekend Front Desk Attendant - Part Time (Sugar Top)

Sugar Mountain, NC, USA

Full-time, Part-time

Onsite

Entry Level

2+ years exp

RealManage Elevated is a division of RealManage, specializing in the management of community associations. The Onsite Weekend Front Desk Attendant is responsible for providing excellent customer service to guests, assisting with resident check-ins, and supporting the Association Management Staff.

Real Estate

Responsibilities

Receive and respond to resident phone calls; redirect as appropriate

Greet all guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed

Assist with checking residents in, as necessary, to utilize the fitness center and pool

Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards

Update new/existing owners’ information in the appropriate system daily or as required

Sort incoming mail and package deliveries for distribution

Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisors of unusual equipment or operating problems, and the need for additional materials and supplies

Ensure all safety precautions are followed while performing job duties

May be asked to assist with special projects and tasks

Qualification

Customer serviceMS Office proficiencyCommunication skillsAdministrative experienceTeam playerAttention to detailPositive attitude

Required

High school diploma or GED required

Minimum of 2-3 years' experience in administrative, customer service and/or related field

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

Excellent computer proficiency (MS Office – Word, Excel and Power Point)

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Must be able to work flexible hours, including early mornings, nights, and weekends including holidays