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Truliant Federal Credit Union · 2 months ago

Windows Desktop Engineer Specialist

Winston-Salem, NC

Full-time

Onsite

Senior Level

5+ years exp

Truliant Federal Credit Union is dedicated to improving lives by providing exceptional service and financial solutions. They are seeking a Windows Desktop Engineer Specialist to design, build, and optimize Windows desktop images while providing Level 3 support for complex desktop and application issues.

Banking

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Designs, builds, and optimizes standardized Windows desktop images using automation and enterprise deployment tools (e.g., SCCM, Intune, Autopilot), ensuring performance, compatibility, and compliance across the organization

Packages, deploys, and updates applications; monitors desktop performance, availability, and security compliance

Collaborates with infrastructure and information security teams to enforce endpoint protection, patching, and data loss prevention policies

Implements and supports desktop virtualization solutions (e.g., Citrix, VDI, AVD, WIN365); evaluates and introduces emerging desktop and collaboration technologies to enhance productivity and compliance

Provides Level 3 support for complex desktop, endpoint, and application issues escalated from service desk and field tech teams

Assists with troubleshooting and maintenance of AV equipment in training rooms, conference rooms, and enclaves

Supports mobile device management (MDM) solutions and resolves mobile device-related issues

Automates repetitive engineering and administrative tasks using PowerShell and modern management solutions

Supports equipment procurement processes, including asset tracking and inventory control

Works closely with business units to ensure desktop platforms meet regulatory and operational requirements

Participates in disaster recovery planning and execution for end-user computing systems

Assists with other tasks and projects as assigned

Prioritize and schedule tasks accordingly. Escalate problems (when required) to the appropriately experienced technician

Qualification

Windows 10/11Active DirectoryGroup PolicyPowerShell scriptingMicrosoft Endpoint Configuration ManagerApplication packagingDesktop virtualizationSecurity hardeningTroubleshooting skillsRegulatory complianceCommunication skills

Required

Must have expert knowledge of Windows 10/11, Active Directory, Group Policy, and enterprise endpoint management platforms

Must be proficient in application packaging (MSI/App-V), software distribution, and patch management

Must have strong PowerShell scripting and automation skills

Must have an understanding of security hardening, compliance frameworks (e.g., NCUA, PCI-DSS), and data protection in financial environments

Must have excellent troubleshooting and problem-solving skills in time-sensitive, high-pressure environments

Must have strong written and verbal communication skills for interaction with technical and non-technical stakeholders

Must have the ability to work in a fast-paced, regulated environment

Bachelor's degree in Computer Science, Information Technology, or related field required

5 years of professional experience in an IT Service Desk, IT Field Technician, or Windows Engineering role is required

Experience with desktop virtualization (Citrix, VDI, AVD, WIN365) and collaboration platforms (M365, Teams, SharePoint) required

Strong experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and Autopilot required

Preferred

Familiarity with financial services applications is a strong plus

Microsoft certifications (MCSA/MCSE/MD-100/MD-101, or Microsoft 365 certifications) preferred

Benefits

No-cost employee Medical, dental, vision coverage

Prescription benefits (including mail order)

Paid holidays and Paid Time Off (PTO)

401(k) plan with contribution matching

Paid community involvement volunteers hours

Paid group life Insurance

Teammate loan discounts

Tuition reimbursement

Short and long-term disability

Health & Wellness program

Teledoc (physician video conferencing)

Onsite fitness facilities or health club reimbursement

Employee Assistance Program (EAP)

Medical flexible spending account

Dependent care flexible spending account

Company

Truliant Federal Credit Union

Truliant is federally insured by the National Credit Union Administration and is an Equal Housing Lender

Founded in 1952

Salem, Oregon, USA

501-1000 employees

https://www.truliantfcu.org/

H1B Sponsorship

Truliant Federal Credit Union has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (3)

2021 (2)

2020 (1)