Industrious · 3 months ago
Member Experience Manager - Chicago
Chicago
Full-time
Onsite
Mid Level
$65K/yr - $75K/yrIndustrious is the largest premium workplace-as-a-service provider, dedicated to creating great workplace experiences. The Member Experience Manager will be responsible for connecting with members, organizing operations, and delivering exceptional service in a collaborative environment.
CollaborationCommunitiesCoworkingPropTech
Responsibilities
Identify companies' most important needs and deliver impactful solutions
Pull together programming that the community enjoys
Handle all member requests, big or small
Work well in a team and be energized by people
Maintain attention to detail
Embrace challenging and unpredictable days
Balance hands-on tasks with big picture thinking
Qualification
Required
Candidates must live within an easy commute of Chicago, IL
Experience in hospitality or customer service roles
Strong business sense to organize details and communications
Ability to engage with a diverse range of individuals, including CEOs
Experience in consultative sales approach
Ability to identify and solve members' needs
Experience in organizing events
Strong attention to detail
Resilience in handling challenging and unpredictable situations
Ability to work collaboratively in a team environment
Benefits
Heavily subsidized healthcare plans
Generous paid time off
Wellness programs
Professional development grants
401k plan
Company
Industrious
Industrious is a premium flexible workspace provider that redefines the workplace experience.
Founded in 2013
201-500 employees
H1B Sponsorship
Industrious has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
Funding
Current Stage
Late StageTotal Funding
$422MKey Investors
Riverwood Capital
2025-01-14Acquired
2021-02-22Corporate Round· $200M
2019-08-22Series D· $80M
Leadership Team
Jamie Hodari
CEO and Co-Founder
Gentry Long
Chief Commercial Officer (CCO)
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-17
EIN Presswire
2025-12-22
Company data provided by crunchbase