Assured ยท 20 hours ago
Principal Engagement Manager
United States
Full-time
Remote
Lead/Staff
$165K/yr - $185K/yrAssured is modernizing the insurance industry by providing software solutions for claims processing. They are seeking a Principal Engagement Manager to lead large-scale enterprise engagements, ensure seamless implementations, and drive strategic value for clients.
Financial ServicesInsuranceInsurTech
Responsibilities
Lead end-to-end enterprise implementations by driving onboarding programs for new clients, ensuring delivery excellence, milestone clarity, and stakeholder alignment
Design and optimize engagement frameworks that scale, building repeatable methodologies for implementation, customer success, and account management
Run programs with precision by managing timelines, reports, stakeholder communication, and executive readouts for high-impact accounts
Resolve complex challenges by addressing escalations and technical issues head-on, collaborating with Product, Engineering, and Sales to achieve strategic outcomes
Accelerate customer adoption and expansion by helping clients unlock full value from our platform through best practices, enablement, and proactive engagement
Serve as the Voice of the Customer by surfacing insights and advocating for customer needs to inform product improvements and internal processes
Drive continuous improvement by partnering with leadership to refine tools, metrics, and methodologies that enhance customer experience at scale
Qualification
Required
Demonstrated experience managing enterprise-scale implementations and customer programs for multimillion-dollar accounts
Expertise in program management, with a proven ability to orchestrate cross-functional initiatives, align stakeholders, and deliver measurable results
Strong executive communication skills, with the ability to translate complex technical concepts for business and leadership audiences
Technical fluency with APIs, integrations, and data exchange formats such as JSON, and the ability to collaborate effectively with engineering teams
A bias for action and ownership, with the resilience to navigate challenges and deliver results in dynamic environments
A builder's mindset, passionate about creating structure, defining best practices, and scaling processes as the organization grows
Benefits
Competitive Compensation: Enjoy a competitive salary and equity package!
Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.
Dental Insurance: We protect those pearly whites
Vision Insurance: Everyone can see clearly now at Assured
Life Insurance: It's on the house! Provided at no cost to you
Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!
Family Leave: Maternity and paternity leave options
Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute
Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending
Company
Assured
Assured is the the AI engine powering the next era of claims, transforming how carriers ingest, service, and process claims.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-03-04Series Unknown
2021-01-01Seed
Leadership Team
Justin Lewis-Weber
Founder/CEO
Recent News
Google Patent
2025-05-04
Crunchbase News
2025-04-17
Google Patent
2025-02-16
Company data provided by crunchbase