Alfa Insurance · 2 months ago
Contact Management Specialist
Montgomery, AL 36116
Full-time
Onsite
New Grad, Entry LevelAlfa Insurance® is an A-rated insurance carrier known for its superior customer service and extensive range of insurance products. As a Contact Management Specialist, you will be responsible for processing policy changes and managing customer information, ensuring exceptional service and efficiency within a collaborative team environment.
Auto InsuranceFinancial ServicesHealth InsuranceInsuranceInsurTechLife InsuranceProperty Insurance
Responsibilities
Process policy changes in Guidewire for P&C policies to include address changes, membership, customer number changes, contact updates, and agent recodes
Process returned mail for P&C and Life policies
Process Guidewire Activities
Use a tracking system
Qualification
Required
High school diploma required
Guidewire, Outlook, Word, and Excel experience is helpful
Multi-tasking is required for this position, along with the ability and expertise to perform research
Good communication skills are required as this position interacts with the field and home office employees in gathering information, as well as outside contacts such as mortgagees and lienholders
Must follow comprehensive workflows
Benefits
Opportunity for annual performance bonus
Discounts on your auto insurance (underwriting approval required)
Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
Short-term and long-term disability
Flexible Healthcare and Childcare spending accounts for tax savings
Opportunities for advancement
Continuous training and support throughout your career with Alfa
College tuition discounts at various colleges in Alabama
Fitness center
Onsite cafeteria
Company
Alfa Insurance
Alfa Insurance is an insurance company that offers auto, home, and life insurance services.
Founded in 1946
1001-5000 employees
H1B Sponsorship
Alfa Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (10)
2023 (7)
2022 (3)
2021 (7)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Mike Rowell
Senior Vice President and Chief Information Officer
John Jung
Chief Information Officer
Company data provided by crunchbase