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UNIS · 2 months ago

Wms System Implementation Specialist

Buena Park, CA

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

3+ years exp

UNIS is looking for a WMS System Implementation Specialist who will play a critical role in onboarding new eCommerce customers. The specialist will ensure accurate customer integrations with the warehouse management system (WMS) and provide necessary training and support for clients.

Asset ManagementSupply Chain ManagementTransportation

Diversity & Inclusion

H1B Sponsor Likely

Responsibilities

Lead the implementation of WMS solutions, ensuring alignment with business objectives

Collaborate with IT and operations teams to define system requirements and specifications

Conduct thorough testing of the WMS to ensure it meets design specifications

Provide training and documentation to end-users, facilitating smooth adoption of the system

Monitor system performance post-implementation and identify areas for improvement

Act as the primary point of contact for user issues and inquiries regarding the WMS

Stay updated with the latest industry trends and best practices in warehouse management technologies

Act as the primary point of contact for new eCommerce clients during the WMS onboarding process

Configure, test, and troubleshoot integrations between customer eCommerce platforms (Shopify, WooCommerce, etc.) and our WMS

Collaborate with internal warehouse, IT, and operations teams to ensure accurate setup and smooth order fulfillment

Provide client training on system functionality, reporting tools, and operational best practices

Develop and maintain onboarding documentation, processes, and client records

Identify system or integration issues and escalate to technical teams as needed

Continuously improve onboarding workflows to enhance efficiency and client experience

Qualification

WMS implementationECommerce platformsSystem integrationsWarehouse operationsProject management certificationTroubleshootingCommunication skillsDetail-oriented

Required

Bachelor's degree in Information Technology, Supply Chain Management, or a related field

3+ years of experience in WMS implementation or support roles

Demonstrated understanding of warehouse operations and logistics

Proven ability to troubleshoot and resolve system issues

2+ years of experience with WMS, OMS, ERP, or related system implementation/onboarding

Hands-on experience with Shopify or other eCommerce platforms

Familiarity with APIs, EDI, and system integrations is highly desirable

Excellent communication skills with the ability to explain technical concepts in customer-friendly terms

Detail-oriented, proactive, and able to work independently in a fast-paced environment

Preferred

Master's degree in a related field

Certification in project management (e.g., PMP)

Experience with specific WMS platforms such as SAP, Oracle, or Manhattan

Familiarity with RFID and barcode scanning technologies

Previous experience in user acceptance testing (UAT)

Company

UNIS

Unis Delivering product and information quickly and accurately

Founded in 2009

City Of Industry, California, USA

501-1000 employees

https://www.unisco.com

H1B Sponsorship

UNIS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2021 (1)

2020 (1)