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MidFirst Bank · 1 week ago

Sr Financial Analyst- Cost of Servicing

Oklahoma City, OK

Full-time

Onsite

Senior Level

5+ years exp

MidFirst Bank is seeking a Servicing Cost Analyst responsible for analyzing, tracking, and reporting cost drivers within the mortgage servicing organization. This role supports financial performance by providing visibility into operating expenses and partnering with various teams to optimize costs and improve productivity.

BankingVenture Capital

Responsibilities

Develop and maintain detailed cost driver models for major servicing functions (call center, escrow, default, cash management, etc.)

Analyze operating expenses to identify trends, variances, and drivers impacting financial performance

Monitor headcount and staffing levels against budget, workload, and key performance indicators (KPIs)

Partner with department leaders to evaluate workforce productivity and recommend staffing adjustments

Support the development of annual budgets, quarterly forecasts, and long-term servicing cost models

Provide actionable insights and reporting to senior leadership on servicing expense performance

Create and maintain dashboards, scorecards, and financial reporting tools that track unit costs and efficiency metrics

Conduct ad hoc financial and operational analysis to support business cases and strategic initiatives

Identify opportunities for process automation, vendor optimization, and expense reduction

Ensure accuracy and integrity of cost and expense reporting through reconciliation and quality checks

Qualification

Financial analysisCost accountingFinancial modelingData visualizationMortgage servicing knowledgeAnalytical skillsProblem-solving skillsCommunication skillsOrganizational skillsCross-functional collaboration