Heatcraft Worldwide Refrigeration · 2 months ago
Revenue Operations Director
US-TX-Richardson
Full-time
Onsite
Director/ExecutiveLennox International Inc. is a global leader in climate control solutions headquartered in the greater Dallas area. The Director of Revenue Operations is responsible for overseeing Revenue Operations and Training and Enablement for the Lennox Commercial HVAC business, focusing on strategic leadership, optimizing sales operations, and managing training programs.
Manufacturing
Responsibilities
Oversee Sales Operations by integrating all sales, channel, and service activities into a unified Revenue Operations group. Create synergies to directly drive and support revenue and optimize field organizations
Provide strategic leadership to maximize sales, margin goals, and customer satisfaction
Utilize key productivity metrics, collaborate with regions for accurate sales planning, and enhance CRM systems to accelerate growth and ensure predictable revenue through unified processes
Offer strategic direction on priorities, market trends, systems, reporting, process improvements, and compliance to improve operational performance
Oversee quota setting, allocation, and sales compensation design to ensure fairness and appropriateness
Accountable for championing change adoption and management, supporting usage of technology tools, developing Sales Playbooks, and formalizing career pathing, job leveling, and competency models
Leader of people – Builds strong, engaged teams with a culture of trust and mutual respect -- always coaching and mentoring to develop the next generation of talent; drives collaboration across marketing, product management, sales, and operations teams
Execution focus & ownership – Results-driven with the ability to manage multiple priorities and drive initiatives to completion
Strategic mindset – Capacity to align sales, marketing and training strategies with market opportunities, competitive positioning, and financial goals
Analytical problem-solving – Uses data and market insights to inform decision-making and optimize commercialization strategies
Customer-centric mindset – Prioritizes understanding and meeting the needs of our customers
Expert communicator – Ability to articulate value propositions and concepts to diverse internal and external audiences
Eager to learn and adapt to new technologies – Strives to stay at the forefront of industry advancements; is very inquisitive and has strong digital acumen (including AI use cases)
Qualification
Required
Strategic leader responsible for overseeing Revenue Operations and Training and Enablement for the LCH business
Oversee the Sales Operations team, providing strategic insights and managing the commercial excellence journey
Design and implement customer segmentation, coordinate the marketing funnel, and determine resource deployment for the commercial team
Allocate quotas and design compensation plans
Oversee the creation and execution of sales, product, and technical training programs for the LCH business
Build strong, engaged teams with a culture of trust and mutual respect
Drive collaboration across marketing, product management, sales, and operations teams
Results-driven with the ability to manage multiple priorities and drive initiatives to completion
Capacity to align sales, marketing and training strategies with market opportunities, competitive positioning, and financial goals
Use data and market insights to inform decision-making and optimize commercialization strategies
Prioritize understanding and meeting the needs of customers
Ability to articulate value propositions and concepts to diverse internal and external audiences
Eager to learn and adapt to new technologies, with strong digital acumen
Benefits
Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
12 paid holidays
3 floating holidays per year
Company
Heatcraft Worldwide Refrigeration
Heatcraft Worldwide Refrigeration is a company that fulfills all your commercial refrigeration needs.
Founded in 1990
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase