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NEOGOV · 2 months ago

Lead Scrum Master

Thurston County – Olympia, WA

Full-time

Hybrid

Senior Level, Lead/Staff

$126K/yr - $165K/yr

5+ years exp

NEOGOV is a public-private partnership that operates the Washington Health Benefit Exchange, which helps Washington residents secure health insurance. The Lead Scrum Master will oversee Scrum Masters across teams, champion Agile best practices, and support DevSecOps initiatives to enhance delivery and operational efficiency.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide guidance and support to Scrum Masters, Product Owners, and Agile teams within the organization

Facilitate the scaling of Agile practices across multiple teams and departments

Champion the values and principles of the Agile Manifesto, fostering an environment of continuous improvement

Serve as a change agent, actively promoting Agile transformation initiatives and best practices

Mentor and coach team members to enhance their Agile skills and remove barriers to success

Oversee the planning, execution, and optimization of Scrum ceremonies such as Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives across teams

Ensure teams are empowered to self-organize and make decisions within the framework of Scrum

Promote effective collaboration and communication among cross-functional teams

Identify, track, and resolve impediments or blockers that affect team performance and delivery

Facilitate escalation and resolution of issues that span multiple teams or departments

Collaborate with teams to implement continuous process improvements based on feedback, metrics, and retrospectives

Analyze key Agile metrics (velocity, burn-down charts, cycle time, etc.) to identify areas for optimization

Report on team progress and process maturity to stakeholders and leadership

Drive adoption of tools and technologies that enhance Agile practices

Communicate effectively regarding team progress, risks, dependencies, and delivery timelines

Facilitate communities of practice for Scrum Masters and other Agile practitioners

Lead the adoption of the Scrum@Scale scaling framework or as appropriate to the organization’s needs

Drive integration of Agile and DevSecOps practices

In coordination with the Lead Product Owner, accountable for successful delivery outcomes with mission-critical operational activities, including Open Enrollment

Other duties as assigned

Qualification

Scrum Master certificationAgile frameworks expertiseDevSecOps knowledgeScrum@Scale experienceCI/CD experienceAgile metrics knowledgeJira proficiencyCoaching skillsFacilitation skillsCommunication skills

Required

5+ years working as a Scrum Master in an enterprise environment

3+ years experience operating Scrum in a scaled fashion

3+ years experience as a Lead Scrum Master in an enterprise

2 years of experience and deep knowledge of DevSecOps, Infrastructure as Code, CI/CD, automated deployment, etc

Scrum Master certification required

Experience as a Lead Scrum Master, Scrum Master or Agile Coach in an enterprise environment

Experience implementing agile scaling frameworks in an enterprise environment

Strong knowledge of Agile principles

Strong knowledge of agile ceremonies and their purposes

Thorough understanding of, and experience with, the servant leader role

Able to clearly articulate agile principles, values, and SDLC processes

Experience creating and maintaining industry best practices for SDLC processes

Experience facilitating scaled agile meetings such as Scrum of Scrums

Experience leveraging work tracking tools such as Jira on an Agile team

Experience facilitating conversations between stakeholders to bring issues to resolution

Strong knowledge of Agile and delivery best practices

Experience in identifying and implementing process improvements

Strong knowledge of Agile metrics and their appropriate uses

Experience leveraging work tracking and reporting tools such as Jira

Experience leading meetings with organizational leadership

Experience facilitating discussions

Experience with DevOps and deployment automations

Strong knowledge of the Scrum@Scale framework

Preferred

Agile coach certification is preferred

Scrum@Scale experience is preferred

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.