Testing and Software Support Specialist jobs in United States
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Meharry Medical College · 2 months ago

Testing and Software Support Specialist

Meharry Medical College is seeking a Testing and Software Support Specialist to plan, develop, and coordinate national examinations and testing software. The role involves working closely with various departments to ensure exam integrity and manage logistics related to testing.

EducationHigher EducationUniversities
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Diversity & Inclusion
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H1B Sponsor Likelynote

Responsibilities

Primary administrator of all national board testing software inclusive of the college learning management system and internal exam software pertaining to trainings, software updates, proctoring and basic troubleshooting among pertinent campus staff/faculty/students
Assists with technical troubleshooting in collaboration with the Office of Information Technology
Communicates exam logistics among students/unit directors inclusive of working closely with the Center for Academic Success and Achievement (CASA) to support needs of students with accommodations
Interact consistently with the Office of Student Academic Affairs in all student related exam logistics pertaining to exam scores, exam questions, grade changes, timely exam submissions and exam integrity
Manages a college centralized testing schedule and resolves all potential conflicts including identifying and utilizing appropriate space conducive to test administration
Manages exam creation process across all courses via internal or copyrighted question banks compiled by faculty
Prepares and disseminates all pre and post examination data for faculty review inclusive of score reports and summaries in a timely manner
Educates and schedules proctors to coordinate a centralized testing schedule
Identifies any potential exam breaches and reports information to the Office of Student Academic Affairs
Keeps apprised of testing software updates and implements in a timely manner
Assists Student Academic Affairs office as needed with time sensitive tasks (Graduation, MSPEs’, etc.)

Qualification

Learning Management SystemsTesting SoftwareTechnical TroubleshootingData GenerationFERPA ComplianceInter-personal SkillsMicrosoft Office SuiteCommunication SkillsAttention to DetailOrganizational SkillsTeam Collaboration

Required

Knowledge of Learning Management Systems (ex. Blackboard) and testing software
Excellent inter-personal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse campus community
Basic skill set in the technical use of personal, college testing computers and related software applications
Demonstrate attention to detail and ability to maintain confidentiality
FERPA compliance or preparation
Generating data in digital format for review and records (Excel, Word, shared databases)
Bachelors degree from an accredited institution and 2-3 years of related experience are required
In lieu of Bachelor's degree, 5 years of relevant experience required to perform the essential functions of the role

Preferred

Knowledge of Learning Management Systems (Blackboard) and external testing software
Skills in organizing resources and establishing priorities
Ability to make immediate administrative/procedural decisions and judgments
Excellent inter-personal and communication skills and the ability to work effectively inclusive of confidentiality with a wide range of constituencies in a diverse community
Ability to compile and generate statistical data and generate reports
Advance writing and editorial skills
Clerical, word processing, and office skills
Basic skill set in the technical use of personal computers and related software applications
Ability to interact with students, faculty and/or staff in a team environment
Knowledge of Workday, Exam Software (Exam Soft) Item Banker, National Board Medical Examinations (NBME) and Microsoft Office Suite (Word, Excel, PowerPoint and Word specialized skills)
Knowledge, and abilities that are preferred to perform the essential function of the role as needed

Company

Meharry Medical College

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Meharry Medical College is a school in Nashville.

H1B Sponsorship

Meharry Medical College has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (4)
2022 (1)
2021 (6)

Funding

Current Stage
Late Stage
Total Funding
$8.65M
Key Investors
U.S. Department of Health & Human ServicesUS Department of Commerce, Economic Development Administation
2022-10-31Grant· $8M
2021-04-06Grant· $0.65M

Leadership Team

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Ashutosh Singhal
Chief Data Officer and Associate Vice-President
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Charles Cooper
Chief Information Officer
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Company data provided by crunchbase