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Motorola Solutions · 2 weeks ago

Principal Hardware Quality Engineer

Culver City, CA

Full-time

Onsite

Senior Level, Lead/Staff

$140K/yr - $180K/yr

7+ years exp

Motorola Solutions is a global community focused on enhancing public safety through technology. The Principal Hardware Quality Engineer will drive product quality through design, development, and deployment, managing quality assurance activities and collaborating with various teams.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

Responsibilities

Help establish and maintain the company's hardware quality metrics, standards, and specifications for IoT and video products. This includes defining acceptable failure rates, cosmetic standards, and performance benchmarks

Help create a long-term plan for quality improvements, including the adoption of new testing technologies, process enhancements, and quality systems

Proactively identifying potential quality risks in new product designs, components, and manufacturing processes and developing mitigation plans

Implementing, managing, and continuously improving the QMS (e.g., ISO 9001). This includes documenting all quality-related procedures, from component inspection to final product testing

Collecting, analyzing, and reporting on quality data from various sources (factory yields, field returns, customer feedback). They use statistical process control (SPC) and other data analysis techniques to drive decisions and report on key performance indicators (KPIs) to leadership

Managing quality for products in the field, including leading failure analysis (FA) on customer returns (RMAs) and managing any component changes or obsolescence issues

Overseeing the development and execution of test plans to validate product performance and reliability. This includes environmental testing (temperature, humidity), mechanical stress testing (drop, vibration), and characterization of critical components like camera sensors and wireless modules

Acting as the primary quality interface with contract manufacturers. This involves regular factory audits, performance reviews, and collaboration on process control and yield improvement initiatives

Qualification

Hardware quality assuranceIoT hardware testingQuality management systemsStatistical process controlDefect trackingFMEAJIRATestRailCommunicatorHighly organizedGoogle SpreadsheetsExcelTableauProblem-solvingFast-paced environment

Required

Bachelor's degree preferably in an Engineering discipline

10+ year background in hardware quality assurance, testing in both white and black box hardware, testing both NPI and sustaining hardware changes

Experience working on quality control processes for overseas manufacturing and domestic RMAs, creating structure and change management for continuous improvement

7+ year background in IoT and/or video based hardware testing practices

Strong ability to debug, root cause failures, and turn into actionable solutions

Familiarity with JIRA, and TestRail

Experience creating processes and developing feedback to improve product quality

Can operate in a fast-paced, entrepreneurial environment

Highly organized, can juggle multiple competing priorities and tasks

A strong communicator (verbal, written and interpersonal)

Advance working knowledge of Google Spreadsheets, Excel, or Tableau

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position