Ferraro Foods · 3 months ago
Credit Collections Analyst
New Jersey, Piscataway, NJ, US
Full-time
Onsite
Mid Level
$25/hr - $35/hr
3+ years expFerraro Foods is a company that specializes in food distribution, and they are seeking a Credit Collections Analyst to oversee and control credit exposure for assigned accounts. The role involves collaborating with customers and account executives to manage payments, resolve disputes, and improve collection efficiency.
Food and BeverageFood ProcessingSalesWholesale
Responsibilities
Review and address (release) credit hold orders to meet warehouse cutoff times
Contact Customers/Account Executives about short payments, and delinquent balances
Conduct weekly account reviews with Account Executive & Customers
Interact with Account Executives/Customers regarding account open balances
Establish payment plans for customers who cannot pay outstanding balance in full
Monitor accounts with payment plans
Collaborate with sales and customers to resolve payment disputes and account issues
Maintain open and effective communication with Account Executives & Customers regarding payment terms and expectations
Reconcile customer accounts, investigating discrepancies and proactively resolving issues
Ensure past-due accounts are prioritized
Analyze root causes of delinquency and recommend comprehensive process changes (internally or externally) to address recurring issues and improve collection efficiency
Apply on-account monies associated with customer open outstanding balances
Monitor and manage accounts receivable balances to ensure prompt collection of outstanding invoices(s)
Research short payments and adjust discrepant amounts
Transfer credit balances to credit holding account as deemed appropriate
Run statements/invoices
Code in house checks
Notify sales and/or customer regarding NSF/Returned checks and coordinate collection of the funds
Generate monthly statements
Ongoing communication with management regarding specified parameters (pulling of orders/credit holds, overdue payments, legal reviews)
Perform other miscellaneous and department related job duties
Qualification
Required
Good written and verbal communication skills
Must be detail oriented with good follow-up skills
Excellent organizational skills
Excellent problem solving & analytical skills
Must be able to multi-task and manage a busy workload in order to meet strong deadlines
Possess strong people skills when dealing with sales team and/or customer accounts
Preferred
3-5 years Credit & Collections experience in the Food Distribution/Food Service Industry
Interaction with a large customer base as well as mom & pop accounts
Proficient in Microsoft Outlook, Excel & Word
Ability to adapt to changing priorities in a fast-paced environment
Company
Ferraro Foods
Ferraro Foods is a food & beverages company offering Italian food, pepper, and saffron.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-06Acquired
2018-01-01Private Equity
Leadership Team
Dan Hill
Chief Executive Officer (CEO)
Danielle DeBoer, MBA, PHR
Chief Human Resources Officer
Recent News
2024-11-08
Company data provided by crunchbase