Backbase · 1 day ago
Senior Project Manager
Atlanta, GA
Full-time
Hybrid
Senior Level
5+ years expBackbase is a fast-growing and dynamic environment, and they are seeking a Senior Project Manager to be part of the Customer Success department. The role involves managing projects for top-tier banks globally, facilitating communication between internal teams and clients, and ensuring effective project execution and client satisfaction.
BankingDeveloper ToolsEnterprise SoftwareFinancial ServicesFinTechMobile AppsSaaSSoftware
Responsibilities
Manage projects all around the world and be a bridge between Backbase internal teams and our clients
Support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential
Create tools and processes around internal and external reporting
Support strategy discussions based on reported data
Address issues based on data
Ensure effectiveness of the project (productivity/billability for the company)
Spot business development opportunities and involve relevant people
Design and facilitate client workshops
Spot potential issues and minimize the impact through effective management
Handle a large transformation program within one customer
Work with senior stakeholders to define long-term program strategy
Effectively manage project team and resolve issues
Take initiative to identify potential resources before liaising with the resourcing team
Train team members in scrum methodology
Manage multiple teams in a large program or multiple projects
Identify potential changes as risks before they occur
Mitigate the impact of changes and replan accordingly
Improve the change process
Manage risks and issues on the project level and program level
Qualification
Required
5-8 years of experience
Can demonstrate experience in the financial sector
Can demonstrate experience in startup/scaleup environment
Managed a program
Superior knowledge of standard software tools related to daily position responsibilities
Provides teams and colleagues and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively
Able to create tools and processes around internal and external reporting
Able to support strategy discussions based on reported data
Able to address issues based on data
Ensures effectiveness of the project (productivity/billability for the company)
Able to spot business development opportunities and involve relevant people
Able to design and facilitate client workshops
Able to spot potential issues and minimize the impact through effective management
Able to handle a large transformation program within one customer
Able to work with senior stakeholders to define long-term program strategy
Effectively manages project team and resolves issues
Takes initiative to identify potential resources before liaising with the resourcing team
Trains team members in scrum methodology
Manages multiple teams in a large program or multiple projects
Is comfortable with ambiguity and a rapidly changing environment
Able to influence and drive change
Can identify potential changes as risks before they occur
Able to mitigate the impact of changes and replan accordingly
Able to improve the change process
Manages risks and issues on the project level and program level
Preferred
Agile coach experience is beneficial
Company
Backbase
Backbase builds AI-powered banking software that helps financial institutions modernize without replacing their core systems.
1001-5000 employees
H1B Sponsorship
Backbase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$127.43MKey Investors
Vietnam Maritime Commercial BankMotive Partners
2024-11-18Debt Financing
2022-06-09Private Equity· $127.43M
Leadership Team
Joost van Mook
Chief Customer Officer
Tim Rutten
CMO
Recent News
2025-12-01
Crowdfund Insider
2025-11-29
Company data provided by crunchbase