Candid · 3 days ago
Senior Product Manager
New York, NY
Full-time
Hybrid
Mid, Senior Level
$121K/yr - $170K/yr
5+ years expCandid is a nonprofit that provides comprehensive data and insights about the social sector. They are seeking a Senior Product Manager to drive social change by delivering features and services to enhance customer experience and implement emerging technologies.
Non-profit Organization Management
Responsibilities
Own core SaaS product functionality including AI-enhanced user experiences, intelligent workflows, metrics and platform KPIs, in partnership with the Director of Product Management
Lead Product Discovery with Engineering, Design and Research to identify, prototype, and implement solutions using emerging technologies that automate workflows, surface insights, and deliver critical context at scale—continuously evaluating new tools to maintain competitive advantage
Partner with product teams to prioritize work toward collective OKRs, target metrics, and customer-driven features
Shape product strategy through user feedback, competitive analysis, AI market trends, and stakeholder input to inform current and future data and technology needs
Execute day-to-day product operations: manage product backlogs, maintain Jira boards, attend daily scrums, provide trade-off decisions, and approve releases as part of CI/CD processes
Create and maintain product documentation and release notes for internal and external stakeholders
Present product updates, value propositions, and competitive differentiators to cross-divisional teams and external audiences
Create/own the sunset plan for legacy platforms (Foundation Directory, GuideStar Pro, Charity Check, Foundation Maps)
Foster team unity and cross-team collaboration while embodying Candid's values and championing innovation in emerging technologies
Qualification
Required
5+ years of Product Management experience with complex, data-driven SaaS products
Deep familiarity with AI and emerging technologies, especially prototyping, generative tools, and practical implementations
Experience with B2B subscription products (Salesforce or similar) and payment processing systems including credit card and ACH
Technical proficiency with data queries, APIs, and search technology (nomenclature, approaches, and tooling)
Proven ability to facilitate cross-functional collaboration between design, engineering, and business stakeholders
Strong documentation skills: technical specifications for internal teams and simplified content for external audiences
Experience with Agile methodologies (Kanban and Scrum) and Atlassian tools (JIRA, Confluence)
U.S.-based work hours preferred (EST-PST)
Willingness to perform other duties and special projects as needed/requested
Sensitivity and respect for racial, gender, sexual orientation, and cultural differences
Champions and represents Candid's core values: We're driven, direct, accessible, curious, and inclusive
Benefits
Health insurance (medical, dental, vision)
Retirement contribution with additional option for a match
Paid life insurance and AD&D
Paid leave time (PTO, compassionate leave, volunteer, holiday, parental)
Short-term and long-term disability
Pre-tax transit
Flexible spending accounts
Supplemental insurance
Summer hours
Public Service Loan Forgiveness (PSLF) program eligible employer
Company
Candid
Candid connects people who want to change the world to the resources they need to do it.
201-500 employees
H1B Sponsorship
Candid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (1)
2022 (4)
2021 (4)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Ann Mei Chang
Chief Executive Officer
Asia Hadley
Director of Partnerships
Recent News
2025-12-02
Company data provided by crunchbase