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Applause · 2 weeks ago

Strategic Account Manager- Media / Entertainment

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$250K/yr - $300K/yr

8+ years exp

Applause is a recognized leader in digital quality and employee experience, providing software testing and UX research solutions to top brands. The Strategic Account Manager for Media / Entertainment will drive revenue growth by managing strategic accounts and fostering long-term client relationships, focusing on new business development and contract renewals.

EdTechEducationFreelanceInformation TechnologyMobileSoftwareTest and Measurement

Responsibilities

Develops and executes sales plans and coordinates sales efforts to achieve new customer revenue and existing customer up-sell revenue targets for Fortune 100 accounts within the Media / Entertainment industry

Meets or exceeds defined sales quota through strategic account planning, networking and use of company resources

Strong preference for experience selling technology/ managed services

Actively participates in regional marketing events for lead generation (industry trade shows, professional associations, etc…)

Focus on Account Management and Business Development to maximizes Applause’s revenue and profitability potential by up-selling to existing clients, driving renewal revenue and ensuring client satisfaction

Involvement in kickoff meetings, major milestone meetings, and opportunistic participation where senior client decision makers are present

Sales Leadership - Strategic sales approach, creates value for clients and adds to the company’s capabilities and reputation

Maintains a thorough understanding of Applause’s product offerings and tailoring its presentation to meet the needs of different types of organizations

Assists clients in developing the business case and value proposition for proposed solutions when necessary

Collaborates with Client Services Team and Executive Leadership Team in executing the company’s sales process including proposal development

Tracks and maintains all prospect and client activity in Salesforce.com

People Development - Contributes to the growth, development and positive experience of the sales team

Qualification

Solution sellingAccount managementBusiness developmentSales leadershipNegotiation skillsPresentation skillsClient relationship managementSalesforce.comMedia / Entertainment experienceProfessional services experienceManaged services experience