Murgado Automotive Group · 2 months ago
Automotive Warranty Booker/Timekeeper
Laguna Niguel, CA
Full-time
Onsite
Entry Level
$19/hr - $22/hr
2+ years expMurgado Automotive Group is a company focused on automotive services, and they are seeking an Automotive Warranty Booker/Timekeeper to manage warranty claims and technician labor tracking. The role involves ensuring compliance with manufacturer guidelines, maintaining accurate records, and generating reports for management review.
AutomotiveTransportation
Responsibilities
Review and Process Claims: Examine repair orders to ensure all warranty claims are accurate and comply with manufacturer guidelines
Documentation: Ensure all necessary documentation is complete and properly filed for each warranty claim
Submission and Tracking: Submit warranty claims to manufacturers or distributors and monitor their status until resolution
Communication: Liaise with service advisors and technicians to clarify information and gather additional details as needed
Reconciliation: Match warranty receivables with payments and address any discrepancies promptly
Record Maintenance: Accurately record technician clock-in and clock-out times, including start and end times for each repair task
Labor Tracking: Monitor and calculate total labor hours for each technician daily, ensuring alignment with repair orders
Compliance: Ensure all labor records comply with company policies and labor regulations
Reporting: Generate reports on labor utilization and efficiency for management review
Qualification
Required
Minimum of 2 years in automotive warranty processing or timekeeping roles
Familiarity with automotive repair processes and terminology
Experience with dealership management systems (e.g., CDK, Reynolds & Reynolds) and Microsoft Office Suite
Strong organizational skills with the ability to manage multiple tasks accurately
Excellent verbal and written communication abilities to interact effectively with team members and external partners
Ability to identify issues in warranty claims or time records and implement corrective actions
Preferred
Relevant certifications in automotive service or warranty administration
Prior experience working with specific automotive brands or manufacturers
Ability to analyze data related to labor efficiency and warranty claim trends
Company
Murgado Automotive Group
Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Schoonover
Chief Financial Officer
Alex Andreus
Chief Operating Officer
Company data provided by crunchbase