Front · 3 days ago
Senior Channel Marketing Manager
San Francisco, CA
Full-time
Hybrid
Senior Level
5+ years expFront is the leading AI-powered customer service platform built for collaboration. They are seeking an experienced Senior Channel Marketing Manager to develop and execute joint go-to-market programs with strategic partners, particularly within their Technology Services Distributors channel.
CollaborationCRMCustomer ServiceSaaSUnified Communications
Responsibilities
Become the expert in our TSD and other channel partners, deeply understanding their business models, audiences, and go-to-market strategies
Build and execute an end-to-end channel marketing strategy for Front's channel partner program, aligning closely with sales to maximize impact
Develop and launch tailored marketing plans for each of our strategic TSD partners, driving measurable partner-sourced pipeline growth and optimizing MDF utilization
Take ownership of key channel marketing programs with TSDs and other channel partners, including events and sales incentives, and deliver measurable impact in driving pipeline through these activities
Support partners at every stage of their journey with Front: ramping up existing partners, launching new partnerships, and building awareness to recruit new ones
Collaborate with Front's channel partners to design and execute strategic marketing plans that align with shared goals
Manage campaigns across multiple marketing channels, including messaging and positioning, content creation, demand generation, events, and more
Support and activate high-visibility partner events, both in-person and virtual
Develop partner-facing collateral, playbooks, and enablement resources to make it easy for partners to sell Front
Work closely with the partner sales team to integrate marketing activities into larger account plans, ensuring we’re driving maximum impact to and through these partners
Qualification
Required
Experienced in channel marketing, marketing, partnerships, field events, demand generation, or product marketing
5–8+ years of experience in B2B marketing, with at least 3 years in partner or ecosystem marketing focused on channel marketing, ideally in the TSD channel context
Proven track record of working directly with various types of partners in a B2B context; ideally experience in the TSD channel
Skilled at building strong relationships with both internal teams and external partner stakeholders
Highly organized, detail-oriented, and capable of managing multiple projects in parallel
Comfortable operating within ambiguity, with a builder mentality and a focus on solutions
Benefits
Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Flexibility to work from home Monday and Friday (unless posted as a full-remote role)
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!
Company
Front
Front is a communication hub for building strong customer relationships on digital channels.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$203.6MKey Investors
Sequoia CapitalSocial CapitalUncork Capital
2022-06-28Series D· $65M
2020-01-22Series C· $59M
2018-01-24Series B· $66.5M
Leadership Team
Dan O'Connell
Chief Executive Officer
Laurent Perrin
CTO & Co-founder
Recent News
FundersClub
2026-01-21
vcnewsdaily.com
2025-12-12
Company data provided by crunchbase