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Western & Southern Financial Group · 2 months ago

Building Operations Supervisor 2nd Shift (3 p.m. - 12 a.m.)

Cincinnati, OH

Full-time

Onsite

Mid Level

Western & Southern Financial Group is seeking a Building Operations Supervisor for their 2nd shift operations. This role involves supervising building services, managing maintenance staff, and ensuring timely completion of maintenance tasks across multiple properties.

Financial ServicesHealth InsuranceInsurance

Responsibilities

Organizes and supervises the activities and assigns tasks for associates

Maintains schedules and assures that all shifts are staffed to provide adequate manpower for all related tasks

Maintains repair parts and inventory for stock items related to areas of responsibility

Performs personally and/or directs major and more complex maintenance tasks

Directly responsible for supervision of janitorial contractor and other cleaning work performed by associates

Inspects buildings and grounds daily to assure quality interior and exterior maintenance is performed. Completes inspection forms to document deficiencies. Arranges corrective action when required to assure customer satisfaction

Recruits, hires, trains and develops maintenance staff. Provides direction to and development of associates through daily coaching, the administration of the performance management program, and the creation and implementation of development plans. Sets associate goals to increase production and assure high-quality service

Assists with the oversight of contracted services

Routinely conducts inspections to ensure that work is performed in a safe and skilled manner, and in compliance with all safety regulations and practices

Responsible for preparing and holding bimonthly safety meeting with all facilities management associates covering safety procedures for the exposures in the workplace

Responsible for daily building operations, including electrical and HVAC-related repairs and issues

Serves as primary backup to the manager of building operations, and oversees building/personnel

Performs other duties as assigned

Complies with all policies and standards

Qualification

Electrical knowledgeHVAC knowledgeSupervisory experienceProject managementCustomer serviceSafety/OSHA knowledgeBlueprint interpretationTool knowledgeTeam interactionOrganizational skillsCommunication skillsProblem-solvingTime management

Required

Associate's Degree Or commensurate selection criteria experience (Required)

Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations (Required)

Proven experience coordinating multiple projects/assignments simultaneously, and completing assigned tasks accurately and on a timely basis. Must demonstrate a strong attention to detail with excellent organizational skills. Expected to cite examples of organization and time management methods used to manage or prioritize workload demands. Must demonstrate project management experience in planning, executing and maintaining a project from start to finish (Required)

Demonstrated experience effectively handling customers and providing excellent service (Required)

Proven experience working in a customer-oriented field, effectively articulating complex technical information, via phone/written communication, and has the ability to deliver an adverse response in a positive manner (Required)

Proven work experience directing others to initiate a recommended course of action to solve a problem or increase efficiency (Required)

Proven knowledge of electrical, heating, ventilation, air conditioning and plumbing, and has experience with direct supervision of these trades

Proven knowledge/experience and aptitude in the areas of painting, carpentry, janitorial, laundry, grounds keeping, moving and general repairs at supervisory level

Proven willingness to respond any time needed (day or night) to emergencies, equipment failure or staffing problems

Proven ability to read and interpret blueprints and specifications

Demonstrated excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. Ability to successfully interpret and communicate business needs between internal groups and external vendors in a clear, focused and concise manner

Demonstrated ability to effectively interact and communicate with all levels of staff and management

Proven ability to proactively recognize personnel problems and take corrective action

Demonstrated knowledge of various types of tools and equipment used in building operations

Demonstrated specialized knowledge in the area of safety/OSHA and the ability to train others

Proven ability to read and comprehend oral and written instructions

Working knowledge of word-processing, communication and spreadsheet applications

Working knowledge of proprietary applications supporting mechanical systems and services (e.g., SamTrak, Circon, Tracer)

DL NUMBER - Driver License, Valid and in State Valid driver's license with a satisfactory and safe driving record Upon Hire (Required)