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Linnaeus · 2 months ago

Full Time Client Service Representative

Louisville, CO

Full-time

Onsite

New Grad, Entry Level

$17/hr - $19.50/hr

VCA Centennial Valley Animal Hospital is dedicated to providing top-notch pet care and service. They are seeking an experienced Full-Time Client Service Representative to greet clients, manage appointments, and educate pet owners on care topics while maintaining a welcoming hospital environment.

Health CareVeterinary

Responsibilities

Greeting clients and their pets with warmth and professionalism

Answering phones, scheduling, confirming, and future-booking appointments

Calling clients for follow-ups and reaching out to prospective clients

Presenting and processing payments and explaining service fees

Recommending products, services, and wellness plans

Signing up clients for the MyVCA app and online pharmacy

Educating clients on general pet care topics (heartworm prevention, flea/tick control, etc.)

Maintaining accurate medical records and ensuring the hospital is clean and welcoming

Providing care for hospital pets as needed

Qualification

Client serviceMultitaskingCommunication skillsDetail-orientedTeam player

Required

Experienced Full-Time Client Service Representative (CSR)

Personable, detail-oriented professional

Team player, self-starter, and multitasker

Positive attitude and a passion for pets and people

Ability to greet clients and their pets with warmth and professionalism

Experience answering phones, scheduling, confirming, and future-booking appointments

Ability to call clients for follow-ups and reach out to prospective clients

Experience presenting and processing payments and explaining service fees

Ability to recommend products, services, and wellness plans

Experience signing up clients for the MyVCA app and online pharmacy

Ability to educate clients on general pet care topics (heartworm prevention, flea/tick control, etc.)

Ability to maintain accurate medical records and ensure the hospital is clean and welcoming

Ability to provide care for hospital pets as needed

Benefits

Generous personal pet care discounts

Medical, Dental, and Vision Insurance

Paid Time Off, including holidays and sick days

401(k) Retirement Plan

Life Insurance and Well-Being Programs

Free Continuing Education Opportunities (Veterinary Topics)

Company

Linnaeus

Linnaeus Veterinary Ltd (A Mars Company).

Founded in 2014

Solihull, Solihull, GBR

1001-5000 employees

http://www.linnaeusgroup.co.uk/

Funding

Current Stage

Late Stage

Total Funding

unknown

2018-06-07Acquired

Company data provided by crunchbase