Epic · 1 week ago
IT Operations Technician
Whitewater, WI
Full-time
Onsite
New Grad, Entry LevelEpic is a leading company in healthcare technology, and they are seeking an IT Operations Technician to monitor and troubleshoot their Hosting infrastructure. This role involves using investigative skills to resolve network, hardware, and virtualization issues while collaborating with healthcare organizations.
Health CareSoftware
No H1B
Responsibilities
Monitoring the entire Hosting infrastructure stack
Responding swiftly to problems
Employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems
Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build
Qualification
Required
Relocation to the Madison, WI area (reimbursed)
A history of academic and professional success
Exceptional interpersonal, communication, initiative, and leadership abilities
Available to work second or third shift hours
Eligibility to work in the U.S. without sponsorship
COVID-19 vaccination
Preferred
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
CompTIA+, CCNA, Network+, or Linux+ certification
Knowledge of VMware
Benefits
Comprehensive benefits
Annual raises and bonuses
Stock grants
Four-week sabbatical
Company
Epic
Epic develops healthcare software that helps people get well, stay well, and help future generations be healthier.
Founded in 1979
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kelli Garrison, PharmD, BCPS
Epic Emeritus - CIO / IT VP Advisor
Alexandra Nowak
Human Resources Partner
Recent News
Channel3000.com
2025-12-17
2025-12-17
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