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Xylem · 1 day ago

Operations Director

Pewaukee, WI

Full-time

Onsite

Director/Executive

$160K/yr - $180K/yr

10+ years exp

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. The Operations Director will lead and transform operations at the Pewaukee facility, driving a culture of continuous improvement and operational excellence in a high-mix, low-volume manufacturing environment.

Professional ServicesSporting GoodsTravel

No H1B

Hiring Manager

James Thompson

Responsibilities

Lead day-to-day operations across manufacturing, planning, quality, logistics, and service

Ensure safe, high-quality, and on-time delivery of ETO/CTO pumps and aftermarket solutions

Drive alignment with Xylem’s global Lean Production System (XPS) and Goal Deployment Process (Hoshin Kanri)

Oversee site-level execution of critical customer orders, shop-floor production, and capacity planning

Champion site-specific transformation initiatives tied to simplification, on-time delivery (OTD), and lead-time reduction

Embed Lean methodologies across the site using tools such as A3 Thinking, 5S, Standard Work, PDCA, and Value Stream Mapping (VSM)

Lead Kaizen events and Just-Do-Its to improve workflow, reduce waste, and increase responsiveness

Partner with Engineering, Service, and Supply Chain to accelerate throughput of custom orders and aftermarket solutions

Maintain flexibility in production and service operations to meet variable demand and technical complexity

Lead, coach, and develop salaried and hourly teams to build ownership, accountability, and problem-solving capability

Promote a zero-harm safety culture with proactive risk mitigation and employee engagement

Develop internal talent pipelines, succession plans, and cross-training to increase workforce agility

Foster a high-performance, inclusive culture that values continuous learning and collaboration

Ensure operational performance meets customer requirements in quality, responsiveness, and service levels

Own the site's operating budget, labor planning, and CAPEX investments

Drive cost-out initiatives while improving value delivery to customers

Monitor and act on KPI performance across safety, quality, delivery, cost, inventory, and employee engagement

Qualification

Lean Production SystemsManufacturing Operations LeadershipFinancial AcumenPump Manufacturing ExperienceSix Sigma CertificationSAPERP SystemsCommunication SkillsTeam Leadership SkillsProblem-Solving Capability