Support Network Admininstrator jobs in United States
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Menlo ยท 2 months ago

Support Network Admininstrator

positionKansas City,MO,US
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Menlo is seeking a Support Network Administrator to ensure reliable and effective data and network infrastructure services. The role involves installation, monitoring, maintenance, support, and optimization of server and network hardware and software, as well as analyzing and resolving high-level network issues.

Information TechnologySoftwareTechnical Support
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H1B Sponsor Likelynote

Responsibilities

Comprehensive knowledge and experience in Cisco Call Manager (CUCM/Unity)
Experience in IP & VoIP networking, data communications and systems engineering with an understanding and experience dealing with multi-service IP networks, data network strategies, multi-vendor equipment and network protocols
Extensive knowledge and experience understanding industry best practices on network architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies
Effectively diagnose and troubleshoot high-level computer malfunction relating to faulty hardware, software, server and/or network
Implement, maintain and oversee converged Voice, Video and Data networks
Communicate effectively regarding maintenance of networked technologies
Implement quality control procedures to improve uptime of network and server devices
Manage Cisco Call Manager, Unity and Emergency Responder Servers and applications
Coordinate with the other teams to establish and maintain network systems
Coordinate with network team and other teams to design and implement automated deployment and maintenance technologies
Provide network support, including installation of network hardware, software, systems documentation, and training
Lead special technology projects as required
Research, develop, and implement new technologies and best practices
All other duties as assigned
Perform other duties as assigned

Qualification

Cisco Call ManagerIP & VoIP networkingNetwork architectureCCNA CertificationAutomated deploymentPowerShellCommunication skillsTime managementInterpersonal skillsAttention to detail

Required

Comprehensive knowledge and experience in Cisco Call Manager (CUCM/Unity)
Experience in IP & VoIP networking, data communications and systems engineering with an understanding and experience dealing with multi-service IP networks, data network strategies, multi-vendor equipment and network protocols
Extensive knowledge and experience understanding industry best practices on network architecture and engineering experience in a robust network, product/service and system design, security, and implementation strategies
Effectively diagnose and troubleshoot high-level computer malfunction relating to faulty hardware, software, server and/or network
Implement, maintain and oversee converged Voice, Video and Data networks
Communicate effectively regarding maintenance of networked technologies
Implement quality control procedures to improve uptime of network and server devices
Manage Cisco Call Manager, Unity and Emergency Responder Servers and applications
Coordinate with the other teams to establish and maintain network systems
Coordinate with network team and other teams to design and implement automated deployment and maintenance technologies
Provide network support, including installation of network hardware, software, systems documentation, and training
Lead special technology projects as required
Research, develop, and implement new technologies and best practices
High school diploma or equivalent
5+ years of experience as a Network Administrator
Helpdesk/Ticketing systems

Preferred

CCNA Certification
Experience with Cisco Unified Communication Manager
Detailed knowledge of networking technologies and components
Cisco and Cisco Meraki experience preferred
Knowledge of PowerShell or other scripting languages
Experience using automated deployment and maintenance technologies
Familiarity with load balancers
3+ years of Desktop Support experience

Company

Menlo

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Menlo is an IT company that offers technology products and solutions to schools and civic organizations.
dateFounded in 2010
location
Kansas City, Missouri, USA
people-size51-200 employees
web-link
http://www.menloinc.com

H1B Sponsorship

Menlo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Kyle Baack
Chief Operating Officer
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Recent News

Techmeme
Sources: Anthropic asked Menlo to use the VC firm's own capital for investment in the startup and not an SPV, as Menlo did in a previous funding round (Ben Bergman/Business Insider)
2025-08-18
Techmeme
Goodfire, which works on decoding the inner workings of AI models, raised $50M led by Menlo; source: Anthropic invested $1M, its first startup investment (Rocket Drew/The Information)
2025-04-17
Bloomberg.com
AI Startup Led by 21-Year-Old Thiel Fellow Lands $2 Billion Valuation
2025-02-21
Company data provided by crunchbase