Promise · 2 months ago
Forward Deployed Software Engineer
Washington, DC
Full-time
Hybrid
Mid Level
4+ years expPromise modernizes how government agencies and utilities support people in financial difficulty. The Forward Deployed Software Engineer will work directly with utilities and government agencies to integrate payment and relief products, solving complex integration challenges and ensuring technology delivers meaningful impact in people's lives.
Debt CollectionsFinancial ServicesFinTechGovernmentMobile Payments
No H1B
U.S. Citizen Only
Responsibilities
• Be the bridge: Work directly with utilities and government agencies to integrate Promise’s payment and relief products into their existing systems
• Problem-solve in the wild: Dive into customer environments, untangling complexity and crafting creative technical solutions that actually work in the real world
• Level up the product: Improve Promise’s products -- you will have the first hand context of what works and doesn't, if you see something to build, build it!
• Travel occasionally: Join customers on-site to make sure things run smoothly and strengthen our relationships in person
Qualification
Required
4+ years of experience building and deploying production software
Experience in a customer-facing technical role where you balanced empathy with technical rigor
Willingness to learn JavaScript / TypeScript, ETL tools, SQL, React
Curiosity & grit: You don't wait for someone to tell you the answer—you explore, experiment, and document so others can follow
Collaboration: This is a cross-functional role where you will be working across engineering, design, product, delivery, and sales
Benefits
100% paid health coverage
Generous PTO and sick leave
Lunch, snacks, and coffee provided
Company retreats
Opportunities to travel and see the impact of your work
Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home
Company
Promise
Promise streamlines government payments and benefits with secure technology.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$48.12MKey Investors
The General PartnershipFirst Round CapitalY Combinator
2022-02-24Series B· $25M
2021-02-18Series A· $20M
2020-06-04Seed
Leadership Team
Diana Frappier
Co-Founder
Phaedra Ellis-Lamkins
Co-Founder
Recent News
Tech Funding News
2025-10-23
Company data provided by crunchbase