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McCain Foods · 6 hours ago

CPFR Analyst

Oakbrook Terrace, IL

Full-time

Hybrid

Senior Level

$59K/yr - $78K/yr

5+ years exp

McCain Foods is a global family-owned company focused on creating exceptional work experiences. The CPFR Analyst will support customer satisfaction initiatives and drive continuous improvement in collaborative planning, forecasting, and replenishment processes across the North American region.

Food and BeverageFood ProcessingFood TrucksSnack Food

Responsibilities

Support strategies to enhance operational efficiency in key areas such as Order Fulfillment, Customer Self Service, Operational Alignment & Execution and Cost to Serve

Analyze sell-in and sell-out forecasting trends and align future demand to meet the trends and current market conditions

Execute value-added services to drive competitive advantage and improved effectiveness

Gain insight into the Customer's operations and understand their needs

Identify, gather, and interpret relevant data, assisting with root cause analysis and problem resolution to meet inventory and in-stock targets

As part of the collaborative forecast process investigate demand variation and identify action plans to correct and present to Customer

Liaise with Sales and Marketing to gather data and generate demand plan for execution of promotional activity

Drive continuous improvement initiatives that support improved planning, forecast and replenishment collaboration with key strategic customers

Proactively identify and prioritize customer specific opportunities for improvement and create action plans to support corrective measures and process optimization while eliminating non-value activities

Monitor and report KPI customer specific scorecards. Provide observations of performance and present actionable insights for management and customers

Develop dashboards and reporting that highlights where initiatives are performing relative to targets and suggest opportunities for improvement based on analysis

Develop new procedures and protocols as needed to support process improvements and customer collaboration efforts

Engage with Cross functional teams supporting Supply Chain process improvement projects

Successfully demonstrate the management of multiple requests and projects at one time, while meeting key stakeholder timelines and expectations

Provide analytics and reporting to define opportunities to support customer specific Supply Chain consistency and reliability efforts. The focus will be on Customer Supply Chain priorities, Order Management compliance and OTIF

Refine a more efficient exception management process to meet and exceed all KPI's and Service Level Agreements

Works well within planning organization. Provide progress and improvement feedback to deliver scalable and sustainable efficiencies

Provide analytical support for projects, new processes, and proposals

Qualification

Supply Chain ExperienceData AnalyticsPower BISAPExcelCustomer Centric ApproachEnglish FluencyCommunication SkillsInterpersonal SkillsProblem-Solving SkillsProject ManagementTeam Collaboration

Required

5+ years of progressive experience in Supply Chain with Food and/or related CPG industry exposure

Detailed understanding of order to cash processes

Proven track record of driving operational excellence and achieving results

Strong verbal and written communication skills, with the ability to articulate complex concepts and strategies clearly

Strong analytical and problem-solving skills, with the ability to use data-driven insights to make informed decisions and drive improvements

Experienced and highly competent with using Power BI and Excel

Demonstrated ability to develop and implement strategic initiatives that drive operational efficiency and customer satisfaction

Excellent interpersonal and relationship-building skills, with the ability to collaborate effectively across different functions and levels of the organization

Strong SAP competencies include exposure to transactional research and error resolution

Highly proficient in Microsoft Office Suite Software Programs, Power BI and BluJay TMS

Bachelor's Degree

English fluency