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Promise · 2 months ago

Software Engineer – Forward Deployed AI (New Grad)

Oakland

Full-time

Onsite

New Grad, Entry Level

$110K/yr - $168K/yr

Promise is a company that modernizes how government agencies and utilities support individuals in financial difficulty through innovative technology. The Software Engineer – Forward Deployed AI role focuses on developing AI-powered solutions to enhance customer engagement and streamline public aid delivery by integrating technology into real-world systems.

Debt CollectionsFinancial ServicesFinTechGovernmentMobile Payments

No H1B

U.S. Citizen Only

Responsibilities

Deploy with purpose: Work hand-in-hand with public agencies and utilities to integrate Promise’s technology into real-world systems

Build AI-powered tools: Contribute to features that use large language models (LLMs), automation, and intelligent data parsing to simplify government workflows

Solve problems in the wild: Dive into customer environments, debug in production, and creatively adapt solutions to unique partner needs

Collaborate across teams: Partner with engineering, product, and delivery teams to make deployments smoother and smarter over time

Own outcomes: Learn how to manage customer relationships, document solutions, and continuously improve our deployment processes

Qualification

PythonJavaScript/TypeScriptAI-powered toolsLarge language modelsAPIsCustomer engagementCollaborationProblem-solving

Required

Must have graduated (or be on track to graduate) with a Bachelor's or Master's degree in Computer Science or a related field by June 2026

Strong fundamentals: Solid foundation in computer science and software development, with familiarity in Python, JavaScript/TypeScript, or similar languages

Builder mindset: You love figuring things out—quickly. Whether it's debugging an integration or wiring up an AI prototype, you're scrappy, curious, and persistent

Customer-first: You're energized by real-world challenges and comfortable communicating with non-technical stakeholders

AI-curious (and capable): You've experimented with generative AI or built small projects using LLMs, APIs, or automation tools—and you're eager to go deeper

Collaborative: You thrive in cross-functional teams and aren't afraid to ask questions or offer ideas