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Grant Thornton (US) · 2 weeks ago

IT AV Production Support Specialist

New York, NY

Full-time

Hybrid

Mid Level

$104K/yr - $156K/yr

Grant Thornton is seeking an IT AV Production Support Specialist to join the team in the New York, NY office. This role is critical to delivering high production value user experiences during online meetings while also supporting the evolving needs of the firm’s communication and collaboration technologies.

Accounting

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Maintain and evolve AV production systems for executive leadership meetings

Provide hands-on production support throughout the entire meeting planning and execution process

Support AV production systems located in NYC

As required, travel to support AV production in other offices throughout the firm

Stay current with industry trends and recommend platform updates as necessary

Collaborate with stakeholders from other business lines to enhance user experience with firm AV meeting technologies

Maintain partnerships with communications, digital marketing, learning, and practice development teams

Contribute to M365 platform roadmap with other product owners

Collaborate with the current AV Team and digital marketing to gain subject matter expertise in the firm’s digital signage platform

Conduct research on emerging communications technologies and proactively bring new capabilities to business partners

Provide white-glove support for existing AV technology located within the NYC location, including a three section multi-purpose room, remote learning classroom (Connected Classroom), guest hospitality areas, and executive conferencing rooms

Assist current AV Team in supporting other Connected Classrooms throughout the firm

As required, travel to other GT locations to assist the current AV Team in supporting new deployment projects

Review AV submittal drawings and ensure alignment with architectural plans

Provide field coordination during installation, testing, and commissioning

Develop training materials and lead “train the trainer” sessions

Train local desktop techs on new AV products

Support change management for new AV projects

Maintain CMDB accuracy, license tracking, and spare inventory

Contribute to current and future AV technology standards

Contribute to the current AV Team’s capacity for Business-as-Usual (BAU) support of existing technology

Provide remote/on-site support and vendor coordination

Contribute to deployment of future proactive monitoring solutions

Qualification

AV production hardwareMicrosoft Teams expertiseDigital signage experienceCADD experienceAV editing skillsAV vendor managementProject managementStakeholder communicationChange managementHands-on supportTraining developmentEmerging technologies researchAV system integrationLicense trackingSpare inventory managementField coordinationMulti-camera controlTeleprompter applicationsAV technology standardsHands-on production supportAV production systemsConnected Classroom supportAV submittal drawings reviewTestingCommissioningM365 platform roadmapInterpersonal skillsCreative problem-solvingCustomer-focused mindset

Required

Advanced knowledge of AV production hardware and software (including but not limited to digital audio mixing, video switching with multiply mixed effect buses, multi-camera control, teleprompter applications)

Expertise in the Microsoft Teams platform, including Teams Pro Portal, Teams Townhall, and other related applications

Experience with digital signage platforms

Experience with CADD, DAW, AV editing, and control systems

Strong project management and stakeholder communication skills

Familiarity with enterprise networking protocols and AV system integration

Experience with AV vendor management and procurement processes

Bachelor's degree in AV Technology/Media Production, Broadcast/Media Engineering, Communications/Digital Media, or related field preferred

Preferred

Creative problem-solving and innovation in AV design

Customer-focused mindset with strong interpersonal skills

Ability to travel and provide hands-on support across GT locations

Experience with Microsoft Teams Room deployments and support

Experience with vendor solutions from Creston, Q-Sys, Shure, Biamp, and other common industry manufacturers

CTS / CTS-D / CTS-I (Certified Technology Specialist – AVIXA)

Benefits

Medical, dental and vision insurance programs

Employee assistance program

Minimum of 72 hours of paid sick leave

Paid for firm holidays

401(k) savings plan

Employee retirement plan

Discretionary, annual bonus based on individual and firm performance

Company

Grant Thornton (US)

Glassdoor3.9

In the US, Grant Thornton LLP and Grant Thornton Advisors LLC (and their respective subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards.

Founded in 1924

Chicago, IL, US

5001-10000 employees

https://gt-us.co/3LukwpC

H1B Sponsorship

Grant Thornton (US) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (10)

2024 (84)

2023 (84)

2022 (89)

2021 (88)

2020 (53)