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Humboldt Park Health · 2 months ago

Receptionist - Rehab Clinic - Registry/Per Diem (Bilingual Spanish-speaking Strongly Preferred)

Chicago, IL

Full-time

Onsite

Mid Level

$18/hr - $18/hr

3+ years exp

Humboldt Park Health is a healthcare provider, and they are seeking a Receptionist for their Rehab Clinic. The role involves performing routine tasks related to patient registration, scheduling, and front desk operations to support the clinic's efficiency and patient care.

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Responsibilities

Completes registration process for outpatients. Coordinates registration process with the Patient Access team

Verifies payer for new and recurring therapy outpatients

Schedules patients for appointments. Performs appointment reminders routinely

Ensures full patient schedule capacity for each therapist

Collaborates with the Referral Coordinator in ensuring active authorization for the therapy services when scheduling for outpatient appointments

Performs front desk functions: greets patients, checks attendance and answers phone. Communicates with therapist re: patient’s attendance status

Prepares, maintains and cleans treatment areas and equipment when able to assist

Performs regular (weekly) inventory and ordering of supplies

Follows procedures for proper care of equipment and supplies

Performs general office and clerical procedures including filing, copying, faxing, scanning, and record keeping

Ensures the EOC compliance (hot pack and cold pack unit cleaning, temperature checks, cleanliness, equipment safety) of the PT department

Cooperates with all staff in carrying out responsibilities

Performs critical thinking and problem resolution process with the team necessary to effectively manage the front-line customer issues and related care provision processes