Black Canyon Consulting LLC ยท 3 months ago
Platform Ops Lead
Bethesda, Maryland
Full-time
Onsite
Senior Level
$135K/yr - $165K/yrBlack Canyon Consulting (BCC) is seeking a Platform Ops Lead to join their DevOps and infrastructure team to support application developers and operations. The role involves leading a team of support engineers, identifying and resolving operational problems, and providing technical solutions in a micro-service environment.
ConsultingInformation TechnologyProject Management
Responsibilities
Identify and resolve operational problems in a micro-service environment
Work with developers to resolve deployment and runtime problems
Perform analysis and debugging work across multiple technologies
Prioritize issues to keep applications within error budgets and meeting their SLOs
Provide technical solutions to a wide range of problems and user requests
Document process, procedures and SOPs by soliciting feedback and suggestions from team members
Compile postmortems and action items to minimize future outages
Interview other people for team member roles, and decide which ones to recommend for hire
Train new team members, and assist them with issues
Provide on-call support to NCBI's internal developers and other staff
Qualification
Required
BS degree in STEM or equivalent experience
Customer-focused, team-oriented disposition
Good systems debugging skills
Comfortable with the Linux environment or UNIX CLI
Experience with some programming or scripting language
Have experience creating processes, procedures and SOP documentation
General understanding of TCP/IP, HTTP, and related protocols
Initiative to take ownership of tasks and drive them to completion
Comfortable dealing with users with varying levels of IT knowledge
Eager to learn new technologies
Strong communication and soft skills to interface with customers, peers and management
Good judgement, sense of integrity, and responsibility
Preferred
Kubernetes, OpenShift, Cloud or Linux experience
Experience with Service Reliability Engineering in any capacity
Linux systems administration
Automated CI servers, especially TeamCity and/or GitLab
Automation programming/scripting in any of: bash, Ruby, Python, Go, Java, Scala, Rust, C++, Perl
Automated configuration management, such as Puppet, Ansible, Chef, bcfg2, cfengine, etc. Puppet is preferred
Version control systems, especially git
Service Mesh technologies (e.g., linkerd, Istio)
Configuring or using monitoring and alerting technologies (TIGK stack, Grafana, Prometheus, OpsGenie)
Confluence, Jira, and Microsoft Office suite
GitOps tools, especially ArgoCD
Google Anthos
Understanding of Linux internals (system calls, file systems, processes, etc.)
Understanding of Linux network configuration
Understanding of Linux application containerization, especially Docker
Understanding of attached network storage technologies
Understanding of cloud computing environment such as AWS, GCP or Azure
Understanding of automated CI/CD pipelines
Understanding of distributed systems design principles
Benefits
Medical, dental and vision coverage
401k plan with employer contribution
Paid holidays
Vacation
Tuition reimbursement
Company
Black Canyon Consulting LLC
Black Canyon Consulting, LLC (BCC) is a privately held, Woman-Owned Small Business, whose team of professionals bring over 125 years of experience providing innovative, tactical, and strategic Program and IT Management Support Services.
Founded in 2017
51-200 employees
H1B Sponsorship
Black Canyon Consulting LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (10)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Haley Esser
Chief Executive Officer
Recent News
Washington Business Journal
2025-01-10
2024-10-29
Company data provided by crunchbase